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| Main Author: | |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1983
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ290143 |
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Table of Contents:
- Reference Transaction and End Product as Viewed by the Patron. Vathis, Alma Christine Evaluation Information Needs Information Seeking Interpersonal Communication Librarians Library Services Reference Services State of the Art Reviews User Satisfaction (Information) Values This analysis of the literature on user studies, interpersonal information needs, and communication seeks to identify parameters of value that the patron associates with the reference transaction and final product of an information search. Twenty-one references are cited. (EJS)