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Bibliographic Details
Main Authors: Martell, Charles, Tyson, John
Format: Recurso educativo Open Access
Language:en
Published: 1983
Subjects:
Online Access:https://eric.ed.gov/?id=EJ291894
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Table of Contents:
  • QWL Strategies: Quality Circles. Martell, Charles Tyson, John Library Administration Library Personnel Management Teams Models Participative Decision Making Problem Solving Quality Control Teamwork Proposes use of quality circles (QCs)--groups of employees who meet to learn and apply techniques for solving problems affecting work or workplace--to involve library employees in decision-making process and improve morale and product/service quality. Basic philosophy, establishment of QC, and QC techniques are noted. Twelve references are provided. (EJS)