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Bibliographic Details
Main Authors: Auster, Ethel, Lawton, Stephen B.
Format: Recurso educativo Open Access
Language:en
Published: 1984
Subjects:
Online Access:https://eric.ed.gov/?id=EJ297065
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author Auster, Ethel
Lawton, Stephen B.
author_facet Auster, Ethel
Lawton, Stephen B.
Auster, Ethel
Lawton, Stephen B.
collection Education Resources Information Center
contents Search Interview Techniques and Information Gain as Antecedents of User Satisfaction with Online Bibliographic Retrieval. Auster, Ethel Lawton, Stephen B. Correlation Information Needs Information Retrieval Information Seeking Interviews Library Services Online Systems Questioning Techniques Questionnaires Reference Services Relevance (Information Retrieval) Research Methodology Tables (Data) User Satisfaction (Information) Investigates relationships among: techniques used by search analysts during interviews with users before engaging in online retrieval of bibliographic citations ("open" and "closed" questions, pauses of different lengths); amount of new information gained by user as result of search; and user's satisfaction with quality of items retrieved. Twenty-seven references are cited. (EJS)
format Recurso educativo Open Access
id eric_EJ297065
institution ERIC Institute of Education Sciences
language en
publishDate 1984
record_format eric
spellingShingle Search Interview Techniques and Information Gain as Antecedents of User Satisfaction with Online Bibliographic Retrieval.
Auster, Ethel
Lawton, Stephen B.
Correlation
Information Needs
Information Retrieval
Information Seeking
Interviews
Library Services
Online Systems
Questioning Techniques
Questionnaires
Reference Services
Relevance (Information Retrieval)
Research Methodology
Tables (Data)
User Satisfaction (Information)
Search Interview Techniques and Information Gain as Antecedents of User Satisfaction with Online Bibliographic Retrieval. Auster, Ethel Lawton, Stephen B. Correlation Information Needs Information Retrieval Information Seeking Interviews Library Services Online Systems Questioning Techniques Questionnaires Reference Services Relevance (Information Retrieval) Research Methodology Tables (Data) User Satisfaction (Information) Investigates relationships among: techniques used by search analysts during interviews with users before engaging in online retrieval of bibliographic citations ("open" and "closed" questions, pauses of different lengths); amount of new information gained by user as result of search; and user's satisfaction with quality of items retrieved. Twenty-seven references are cited. (EJS)
title Search Interview Techniques and Information Gain as Antecedents of User Satisfaction with Online Bibliographic Retrieval.
topic Correlation
Information Needs
Information Retrieval
Information Seeking
Interviews
Library Services
Online Systems
Questioning Techniques
Questionnaires
Reference Services
Relevance (Information Retrieval)
Research Methodology
Tables (Data)
User Satisfaction (Information)
url https://eric.ed.gov/?id=EJ297065