Copertina

Question Clarification in the Reference Encounter.

Fuente: ERIC Institute of Education Sciences

Salvato in:

Dettagli Bibliografici
Autore principale:	Cummins, Thompson R.
Natura:	Recurso educativo Open Access
Lingua:	en
Pubblicazione:	1984
Soggetti:	Communication Skills Information Needs Information Seeking Interpersonal Communication Interviews Librarians Library Services Reference Services Research Methodology State of the Art Reviews User Satisfaction (Information)
Accesso online:	Acceder al recurso
Tags:	Aggiungi Tag Nessun Tag, puoi essere il primo ad aggiungerne!!

Documenti analoghi

Reference Transaction and End Product as Viewed by the Patron.
di: Vathis, Alma Christine
Pubblicazione: (1983)

User Satisfaction with the Online Negotiation Interview: Contemporary Concern in Traditional Perspective.
di: Auster, Ethel
Pubblicazione: (1983)

Librarian Self-Disclosure and Patron Satisfaction in the Reference Interview.
di: Markham, Marilyn J., et al.
Pubblicazione: (1983)

Research in Library Reference/Information Service.
di: Lynch, Mary Jo
Pubblicazione: (1983)

Immediacy: A Study of Communication Effect on the Reference Process
di: Gothberg, Helen
Pubblicazione: (1976)

The Reference Process and the Philosophy of Karl Popper.
di: Neill, S. D.
Pubblicazione: (1985)

Unmediated and Mediated Information Searching in the Public Library.
di: Nordlie, Ragnar
Pubblicazione: (1996)

Closing the Reference Interview: Implications for Policy and Practice.
di: Nolan, Christopher W.
Pubblicazione: (1992)

Communication Theory Applied to the Reference Encounter: An Analysis of Critical Incidents.
di: Radford, Marie L.
Pubblicazione: (1996)

Questions in Library and Information Science.
di: Swigger, Keith
Pubblicazione: (1985)

The Reference Encounter Model.
di: White, Marilyn Domas
Pubblicazione: (1983)

The Reference Interview: An Anecdotal Episode
di: Hanson, Michael
Pubblicazione: (2004)

Interpersonal Dimensions of the Reference Interview: A Historical Review of the Literature.
di: Bunge, Charles A.
Pubblicazione: (1984)

A Regional Investigation of Citizens' Information Needs in New England. Project Report.
di: Chen, Ching-chih, et al.
Pubblicazione: (1981)

Reference Work with International Students: Making the Most Use of the Neutral Question.
di: de Souza, Yvonne
Pubblicazione: (1996)

The Online Search: Some Perils and Pitfalls.
di: Champlin, Peggy
Pubblicazione: (1985)

The Information Interview: A Comprehensive Bibliography and an Analysis of the Literature.
di: Crouch, Wayne W.
Pubblicazione: (1979)

A Matter of Focus: Reference Services for Older Adults.
di: Van Fleet, Connie
Pubblicazione: (1995)

Anticipatory Reference Service: The Way of the Future?
di: Stevens, Norman
Pubblicazione: (1993)

Evaluating the Reference Interview: Some Factors Influencing Patrons and Professionals.
di: Michell, Gillian, et al.
Pubblicazione: (1987)

Perception and Use of Libraries: A View from the Connecticut Public.
Pubblicazione: (1990)

From the Other Side of the Reference Desk: A Focus Group Study.
di: Massey-Burzio, Virginia
Pubblicazione: (1998)

The Accuracy of Reference Service: Variables for Research and Implementation.
di: Crews, Kenneth D.
Pubblicazione: (1988)

Descriptive Account of Stimulated Recall Sessions with Requesters That Followed Presearch Interviews.
di: Wargula, Carol, et al.
Pubblicazione: (1981)

Across the Desk: 100 Years of Reference Encounters
di: Rothstein, Samuel
Pubblicazione: (1977)

Make 'Em Smile: 10 Essentials for Successful Customer Service.
di: Todaro, Julie Beth
Pubblicazione: (1995)

Library-Use Instruction with Individual Users: Should Instruction Be Included in the Reference Interview?
di: Rice, James
Pubblicazione: (1984)

Search Interview Techniques and Information Gain as Antecedents of User Satisfaction with Online Bibliographic Retrieval.
di: Auster, Ethel, et al.
Pubblicazione: (1984)

Active Listening at the Reference Desk.
di: Smith, Nathan M., et al.
Pubblicazione: (1982)

The Information Needs of Californians--1984. Report #1: Technical Report. Report #2: Context, Summary, Conclusions, Implications, Applications.
di: Dervin, Brenda, et al.
Pubblicazione: (1984)

Mapping Your Digital Community in Five Steps
di: Huwe, Terence K.
Pubblicazione: (2010)

Presearch Interview Project Progress Report, Covering May 1, 1979 to January 15, 1980.
di: Crouch, Wayne W., et al.
Pubblicazione: (1980)

User Preferences in Reference Services: Virtual Reference and Academic Libraries
di: Cummings, Joel, et al.
Pubblicazione: (2007)

Neutral Questioning: A New Approach to the Reference Interview.
di: Dervin, Brenda, et al.
Pubblicazione: (1986)

The Information-Poor in America.
di: Childers, Thomas, et al.
Pubblicazione: (1975)

Academic Reference Librarians: Under the Microscope.
di: Kong, Leslie M.
Pubblicazione: (1996)

Quality in Information Services: Do Users and Librarians Differ in Their Expectations?
di: Edwards, Susan, et al.
Pubblicazione: (1995)

Communication Theory's Role in the Reference Interview.
di: Glogoff, Stuart
Pubblicazione: (1983)

Anger in the Library: Defusing Angry Patrons at the Reference Desk (and Elsewhere).
di: Rubin, Rhea Joyce
Pubblicazione: (1990)

Beliefs, Attitudes, and Values of the Reference Librarian.
di: Bunge, Charles A.
Pubblicazione: (1999)