Saved in:
| Main Author: | Cummins, Thompson R. |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1984
|
| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ298476 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
Reference Transaction and End Product as Viewed by the Patron.
by: Vathis, Alma Christine
Published: (1983)
by: Vathis, Alma Christine
Published: (1983)
User Satisfaction with the Online Negotiation Interview: Contemporary Concern in Traditional Perspective.
by: Auster, Ethel
Published: (1983)
by: Auster, Ethel
Published: (1983)
Librarian Self-Disclosure and Patron Satisfaction in the Reference Interview.
by: Markham, Marilyn J., et al.
Published: (1983)
by: Markham, Marilyn J., et al.
Published: (1983)
Research in Library Reference/Information Service.
by: Lynch, Mary Jo
Published: (1983)
by: Lynch, Mary Jo
Published: (1983)
Immediacy: A Study of Communication Effect on the Reference Process
by: Gothberg, Helen
Published: (1976)
by: Gothberg, Helen
Published: (1976)
The Reference Process and the Philosophy of Karl Popper.
by: Neill, S. D.
Published: (1985)
by: Neill, S. D.
Published: (1985)
Closing the Reference Interview: Implications for Policy and Practice.
by: Nolan, Christopher W.
Published: (1992)
by: Nolan, Christopher W.
Published: (1992)
Unmediated and Mediated Information Searching in the Public Library.
by: Nordlie, Ragnar
Published: (1996)
by: Nordlie, Ragnar
Published: (1996)
Communication Theory Applied to the Reference Encounter: An Analysis of Critical Incidents.
by: Radford, Marie L.
Published: (1996)
by: Radford, Marie L.
Published: (1996)
Questions in Library and Information Science.
by: Swigger, Keith
Published: (1985)
by: Swigger, Keith
Published: (1985)
The Reference Encounter Model.
by: White, Marilyn Domas
Published: (1983)
by: White, Marilyn Domas
Published: (1983)
A Regional Investigation of Citizens' Information Needs in New England. Project Report.
by: Chen, Ching-chih, et al.
Published: (1981)
by: Chen, Ching-chih, et al.
Published: (1981)
Interpersonal Dimensions of the Reference Interview: A Historical Review of the Literature.
by: Bunge, Charles A.
Published: (1984)
by: Bunge, Charles A.
Published: (1984)
The Reference Interview: An Anecdotal Episode
by: Hanson, Michael
Published: (2004)
by: Hanson, Michael
Published: (2004)
The Online Search: Some Perils and Pitfalls.
by: Champlin, Peggy
Published: (1985)
by: Champlin, Peggy
Published: (1985)
The Information Interview: A Comprehensive Bibliography and an Analysis of the Literature.
by: Crouch, Wayne W.
Published: (1979)
by: Crouch, Wayne W.
Published: (1979)
A Matter of Focus: Reference Services for Older Adults.
by: Van Fleet, Connie
Published: (1995)
by: Van Fleet, Connie
Published: (1995)
Reference Work with International Students: Making the Most Use of the Neutral Question.
by: de Souza, Yvonne
Published: (1996)
by: de Souza, Yvonne
Published: (1996)
Perception and Use of Libraries: A View from the Connecticut Public.
Published: (1990)
Published: (1990)
Evaluating the Reference Interview: Some Factors Influencing Patrons and Professionals.
by: Michell, Gillian, et al.
Published: (1987)
by: Michell, Gillian, et al.
Published: (1987)
Make 'Em Smile: 10 Essentials for Successful Customer Service.
by: Todaro, Julie Beth
Published: (1995)
by: Todaro, Julie Beth
Published: (1995)
Anticipatory Reference Service: The Way of the Future?
by: Stevens, Norman
Published: (1993)
by: Stevens, Norman
Published: (1993)
Descriptive Account of Stimulated Recall Sessions with Requesters That Followed Presearch Interviews.
by: Wargula, Carol, et al.
Published: (1981)
by: Wargula, Carol, et al.
Published: (1981)
From the Other Side of the Reference Desk: A Focus Group Study.
by: Massey-Burzio, Virginia
Published: (1998)
by: Massey-Burzio, Virginia
Published: (1998)
Search Interview Techniques and Information Gain as Antecedents of User Satisfaction with Online Bibliographic Retrieval.
by: Auster, Ethel, et al.
Published: (1984)
by: Auster, Ethel, et al.
Published: (1984)
The Accuracy of Reference Service: Variables for Research and Implementation.
by: Crews, Kenneth D.
Published: (1988)
by: Crews, Kenneth D.
Published: (1988)
Neutral Questioning: A New Approach to the Reference Interview.
by: Dervin, Brenda, et al.
Published: (1986)
by: Dervin, Brenda, et al.
Published: (1986)
Presearch Interview Project Progress Report, Covering May 1, 1979 to January 15, 1980.
by: Crouch, Wayne W., et al.
Published: (1980)
by: Crouch, Wayne W., et al.
Published: (1980)
Library-Use Instruction with Individual Users: Should Instruction Be Included in the Reference Interview?
by: Rice, James
Published: (1984)
by: Rice, James
Published: (1984)
Academic Reference Librarians: Under the Microscope.
by: Kong, Leslie M.
Published: (1996)
by: Kong, Leslie M.
Published: (1996)
The Information Needs of Californians--1984. Report #1: Technical Report. Report #2: Context, Summary, Conclusions, Implications, Applications.
by: Dervin, Brenda, et al.
Published: (1984)
by: Dervin, Brenda, et al.
Published: (1984)
Mapping Your Digital Community in Five Steps
by: Huwe, Terence K.
Published: (2010)
by: Huwe, Terence K.
Published: (2010)
The Information-Poor in America.
by: Childers, Thomas, et al.
Published: (1975)
by: Childers, Thomas, et al.
Published: (1975)
User Preferences in Reference Services: Virtual Reference and Academic Libraries
by: Cummings, Joel, et al.
Published: (2007)
by: Cummings, Joel, et al.
Published: (2007)
Across the Desk: 100 Years of Reference Encounters
by: Rothstein, Samuel
Published: (1977)
by: Rothstein, Samuel
Published: (1977)
Anger in the Library: Defusing Angry Patrons at the Reference Desk (and Elsewhere).
by: Rubin, Rhea Joyce
Published: (1990)
by: Rubin, Rhea Joyce
Published: (1990)
Seeking Synchronicity: Revelations and Recommendations for Virtual Reference
by: Connaway, Lynn Silipigni, et al.
Published: (2011)
by: Connaway, Lynn Silipigni, et al.
Published: (2011)
Assessing the Impact of Consultations with Librarians on Faculty Research: An Explanatory Sequential Mixed Methods Study
by: Rachel A. Koenig, et al.
Published: (2025)
by: Rachel A. Koenig, et al.
Published: (2025)
Communication Theory's Role in the Reference Interview.
by: Glogoff, Stuart
Published: (1983)
by: Glogoff, Stuart
Published: (1983)
Active Listening at the Reference Desk.
by: Smith, Nathan M., et al.
Published: (1982)
by: Smith, Nathan M., et al.
Published: (1982)
Similar Items
-
Reference Transaction and End Product as Viewed by the Patron.
by: Vathis, Alma Christine
Published: (1983) -
User Satisfaction with the Online Negotiation Interview: Contemporary Concern in Traditional Perspective.
by: Auster, Ethel
Published: (1983) -
Librarian Self-Disclosure and Patron Satisfaction in the Reference Interview.
by: Markham, Marilyn J., et al.
Published: (1983) -
Research in Library Reference/Information Service.
by: Lynch, Mary Jo
Published: (1983) -
Immediacy: A Study of Communication Effect on the Reference Process
by: Gothberg, Helen
Published: (1976)