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Detalles Bibliográficos
Autor principal: White, Marilyn Domas
Formato: Recurso educativo Open Access
Lenguaje:en
Publicado: 1983
Materias:
Acceso en línea:https://eric.ed.gov/?id=EJ298485
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  • The Reference Encounter Model. White, Marilyn Domas Cognitive Processes Information Retrieval Interpersonal Communication Interviews Librarians Library Services Models Reference Services Develops model of the reference interview which explicitly incorporates human information processing, particularly schema ideas presented by Marvin Minsky and other theorists in cognitive processing and artificial intelligence. Questions are raised concerning use of content analysis of transcribed verbal protocols as methodology for studying interview content. Twelve references are included. (EJS)