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| Main Author: | |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1984
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ300076 |
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Table of Contents:
- Reference Effectiveness: A Review of Research. Powell, Ronald R. Evaluation Methods Input Output Analysis Library Personnel Library Services Program Effectiveness Program Evaluation Reference Services Research Reports State of the Art Reviews This research review analyzes output measures that assess the effectiveness of a library's reference services: reference questions, reference staff performance, reference users, combined output measures, and combined input/output measures. The need for research, a definition of reference effectiveness, and input measures are noted. Seventy-three references are cited. (EJS)