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Bibliographic Details
Main Author: Markey, Karen
Format: Recurso educativo Open Access
Language:en
Published: 1984
Subjects:
Online Access:https://eric.ed.gov/?id=EJ301640
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author Markey, Karen
author_facet Markey, Karen
Markey, Karen
collection Education Resources Information Center
contents Offline and Online User Assistance for Online Catalog Searchers. Markey, Karen Computer Assisted Instruction Interviews Library Catalogs Library Guides Library Instruction Library Services Online Systems Tables (Data) Use Studies This discussion of online public access catalog (OPAC) user assistance includes results of focused-group interviews of 70 OPAC users at six libraries. Importance of printed materials, library staff assistance, users' problems relearning OPAC searching, computer-assisted instruction, multiple-dialog modes, informative system error messages, and prompts for OPAC interface are highlighted. (EJS)
format Recurso educativo Open Access
id eric_EJ301640
institution ERIC Institute of Education Sciences
language en
publishDate 1984
record_format eric
spellingShingle Offline and Online User Assistance for Online Catalog Searchers.
Markey, Karen
Computer Assisted Instruction
Interviews
Library Catalogs
Library Guides
Library Instruction
Library Services
Online Systems
Tables (Data)
Use Studies
Offline and Online User Assistance for Online Catalog Searchers. Markey, Karen Computer Assisted Instruction Interviews Library Catalogs Library Guides Library Instruction Library Services Online Systems Tables (Data) Use Studies This discussion of online public access catalog (OPAC) user assistance includes results of focused-group interviews of 70 OPAC users at six libraries. Importance of printed materials, library staff assistance, users' problems relearning OPAC searching, computer-assisted instruction, multiple-dialog modes, informative system error messages, and prompts for OPAC interface are highlighted. (EJS)
title Offline and Online User Assistance for Online Catalog Searchers.
topic Computer Assisted Instruction
Interviews
Library Catalogs
Library Guides
Library Instruction
Library Services
Online Systems
Tables (Data)
Use Studies
url https://eric.ed.gov/?id=EJ301640