Salvato in:
| Autore principale: | |
|---|---|
| Natura: | Recurso educativo Open Access |
| Lingua: | en |
| Pubblicazione: |
1984
|
| Soggetti: | |
| Accesso online: | https://eric.ed.gov/?id=EJ301640 |
| Tags: |
Aggiungi Tag
Nessun Tag, puoi essere il primo ad aggiungerne!!
|
Sommario:
- Offline and Online User Assistance for Online Catalog Searchers. Markey, Karen Computer Assisted Instruction Interviews Library Catalogs Library Guides Library Instruction Library Services Online Systems Tables (Data) Use Studies This discussion of online public access catalog (OPAC) user assistance includes results of focused-group interviews of 70 OPAC users at six libraries. Importance of printed materials, library staff assistance, users' problems relearning OPAC searching, computer-assisted instruction, multiple-dialog modes, informative system error messages, and prompts for OPAC interface are highlighted. (EJS)