Image de couverture de livre

What's Wrong with Reference: Coping with Success and Failure at the Reference Desk.

Fuente: ERIC Institute of Education Sciences

Enregistré dans:

Détails bibliographiques
Auteur principal:	Miller, William
Format:	Recurso educativo Open Access
Langue:	en
Publié:	1984
Sujets:	Change Strategies Library Personnel Library Planning Library Services Organizational Change Problems Reference Services
Accès en ligne:	Acceder al recurso
Tags:	Ajouter un tag Pas de tags, Soyez le premier à ajouter un tag!

Documents similaires

New Reference: Diversifying Service Delivery.
par: Garner, Imogen
Publié: (1999)

Total Quality Management in Libraries. ERIC Digest.
par: Masters, Denise G.
Publié: (1996)

I & R = Reference
par: Luck, Carolyn, et autres
Publié: (1976)

Beyond the Desk: Enhanced Reference Staffing for the Electronic Library.
par: Mardikian, Jackie, et autres
Publié: (1995)

What's Right with Reference.
par: Tyckoson, David A.
Publié: (1999)

Where Did the Reference Desk Go? Transforming Staff and Space to Meet User Needs
par: Bunnett, Brian, et autres
Publié: (2016)

Cosmology and the Changing Role of Libraries: An Analogy and Reflections.
par: Lucier, Richard E., et autres
Publié: (1985)

Integration of Public and Technical Services.
par: Smith, Donald R.
Publié: (1993)

Reference Desk Is Not Dead Yet: A Perspective from the National Medical Library of Cuba
par: Arroyo, Sonia Santana
Publié: (2015)

The Changing Roles of "Online Coordinators."
par: Beaubien, Denise
Publié: (1991)

When the Going Gets Tough, the Staff Needs More Training
par: Reed, Lori
Publié: (2010)

Building an Effectiveness Pyramid for Leading Successful Organizational Transformation.
par: Campbell, Jerry D.
Publié: (1996)

Developing a Model To Provide Digital Reference Services.
par: Stemper, James A., et autres
Publié: (2001)

Changing Roles for References Librarians.
par: Kelly, Julia, et autres
Publié: (1996)

The ABCs of Collaborative Change: The Manager's Guide to Library Renewal.
par: Carson, Kerry David, et autres
Publié: (1997)

Planning, Goals, and Objectives for the Reference Department.
par: Bunge, Charles A.
Publié: (1984)

Plan for Service: Professional and Non-Professional Reference Staff.
par: Taylor, Adrien
Publié: (1994)

Mobile Technologies and Roving Reference
par: Penner, Katherine
Publié: (2011)

Making Academic Reference Services Work.
par: Lewis, David W.
Publié: (1994)

Who Calls the Shots? The Politics of Reference Reorganization.
par: Butcher, Karyle S., et autres
Publié: (1990)

Merged Reference Desks in a Merged Library Environment: The Impact of Merging Government Publications
par: Kendall, Susan L., et autres
Publié: (2006)

The National Rural Library Reference Survey.
par: Head, John W.
Publié: (1984)

The Convergence of the Twain or Titanic Collision? BI and Reference in the 1990s' Sea of Change.
par: Rettig, James
Publié: (1995)

On Reference Desks
par: Pierson, Robert
Publié: (1977)

Staffing the Reference Desk.
par: Peele, David
Publié: (1980)

Changing the Service Model: Utilizing Tutor Center Models for Reference Desk Redesign
par: Bennett, Jessica L., et autres
Publié: (2021)

People First: A New Zealand Approach to Staff, Structure and Service
par: Hill, Jane
Publié: (2007)

Mapping the Landscape of Practice across Library Communities
par: Whitworth, Andrew, et autres
Publié: (2016)

Proceedings of the H. W. Wilson Symposium on the Future of Public Libraries (Omaha, Nebraska, September 26-29, 1990).
par: Vavrek, Bernard, et autres
Publié: (1991)

Organizational Change and Renewal: Can Strategic Communication Methods Ease the Pain? A Case Study from the University of Southern Queensland
par: O'Sullivan, Carmel, et autres
Publié: (2016)

Combined Operation of the Tacoma Public Library and the Pierce County Library, An Analysis of the Question of a Merger of the Tacoma Public Library and the Pierce County Library.
par: Currier, Lura Gibbons
Publié: (1968)

Imagine! On the Future of Teaching and Learning and the Academic Research Library
par: Miller, Kelly E.
Publié: (2014)

Organizational Patterns of Scientific and Technical Libraries: An Examination of Three Issues
par: Waldhart, Thomas J., et autres
Publié: (1973)

Adjusting the Horizontal Hold: Flattening the Organization.
par: Boisse, Joseph A.
Publié: (1996)

Mistakes and Failures at the Reference Desk.
par: Olszak, Lydia
Publié: (1991)

Doing Away with Technical Services Departments.
par: Gorman, Michael
Publié: (1979)

Gone FISHin: Maintaining Good Customer Service and Job Satisfaction during Times of Change and Transitions
par: Di Trolio, Trudi, et autres
Publié: (2004)

How to Implement a New Search System and Make Friends While Doing It!
par: Powers, Michelle M., et autres
Publié: (2013)

Every Time I Figure Out Where It's At, Somebody Moves It!
par: Prime, Eugenie
Publié: (1998)

Change Management in Extremis: A Case Study
par: Carrillo, Elena, et autres
Publié: (2019)