Saved in:
| Main Author: | |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1984
|
| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ303107 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Table of Contents:
- Clues or Answers? Which Response to Library Users' Questions? Lester, Ray Cost Effectiveness Information Needs Information Seeking Library Instruction Library Role Library Services Reference Services Discusses whether librarians should aim to give "answers" (attempt to answer information need) or "clues" (instruct user in use of information sources) when responding to users' questions. Peripheral factors concerning questions (when, how, where, why, what), cost and benefits, and approaches associated with academic library sector are highlighted. (7 references) (EJS)