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| Main Authors: | , |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1984
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ308761 |
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Table of Contents:
- Use of Nonprofessionals at Reference Desk. Courtois, Martin P. Goetsch, Lori A. Academic Libraries Higher Education Library Personnel Library Services Library Surveys Nonprofessional Personnel Questionnaires Reference Services Research Methodology Staff Utilization Use Studies Presents results of survey of 64 Illinois academic institutions which was conducted to determine library use of nonprofessionals at the reference/information desk. Characteristics of nonprofessionals, use patterns and desk hours staffed by nonprofessionals, referral and training, and trends for desk staffing are discussed. (Eight references are listed.) (EJS)