APA (7th ed.) Citation

Brown, D. M. (1985). Telephone Reference Questions: A Characterization by Subject, Answer Format, and Level of Complexity.

Chicago Style (17th ed.) Citation

Brown, Diane M. Telephone Reference Questions: A Characterization by Subject, Answer Format, and Level of Complexity. 1985.

MLA (9th ed.) Citation

Brown, Diane M. Telephone Reference Questions: A Characterization by Subject, Answer Format, and Level of Complexity. 1985.

Warning: These citations may not always be 100% accurate.