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Telephone Reference Questions: A Characterization by Subject, Answer Format, and Level of Complexity.

Fuente: ERIC Institute of Education Sciences

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Détails bibliographiques
Auteur principal:	Brown, Diane M.
Format:	Recurso educativo Open Access
Langue:	en
Publié:	1985
Sujets:	Dewey Decimal Classification Hypothesis Testing Library Collections Library Services Library Surveys Public Libraries Reference Services Research Design Research Methodology Tables (Data) Telephone Communications Systems Use Studies
Accès en ligne:	Acceder al recurso
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author	Brown, Diane M.
author_facet	Brown, Diane M. Brown, Diane M.
collection	Education Resources Information Center
contents	Telephone Reference Questions: A Characterization by Subject, Answer Format, and Level of Complexity. Brown, Diane M. Dewey Decimal Classification Hypothesis Testing Library Collections Library Services Library Surveys Public Libraries Reference Services Research Design Research Methodology Tables (Data) Telephone Communications Systems Use Studies During one week in 1981, 648 telephone reference questions were analyzed at medium-sized public library. Subject-oriented question analysis revealed little relationship between subject of question, answer format, and complexity level; significant correlation appeared between answer format and level of complexity. Sample coding form and statistical data are appended. (11 references) (EJS)
format	Recurso educativo Open Access
id	eric_EJ317182
institution	ERIC Institute of Education Sciences
language	en
publishDate	1985
record_format	eric
spellingShingle	Telephone Reference Questions: A Characterization by Subject, Answer Format, and Level of Complexity. Brown, Diane M. Dewey Decimal Classification Hypothesis Testing Library Collections Library Services Library Surveys Public Libraries Reference Services Research Design Research Methodology Tables (Data) Telephone Communications Systems Use Studies Telephone Reference Questions: A Characterization by Subject, Answer Format, and Level of Complexity. Brown, Diane M. Dewey Decimal Classification Hypothesis Testing Library Collections Library Services Library Surveys Public Libraries Reference Services Research Design Research Methodology Tables (Data) Telephone Communications Systems Use Studies During one week in 1981, 648 telephone reference questions were analyzed at medium-sized public library. Subject-oriented question analysis revealed little relationship between subject of question, answer format, and complexity level; significant correlation appeared between answer format and level of complexity. Sample coding form and statistical data are appended. (11 references) (EJS)
title	Telephone Reference Questions: A Characterization by Subject, Answer Format, and Level of Complexity.
topic	Dewey Decimal Classification Hypothesis Testing Library Collections Library Services Library Surveys Public Libraries Reference Services Research Design Research Methodology Tables (Data) Telephone Communications Systems Use Studies
url	https://eric.ed.gov/?id=EJ317182