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Bibliographic Details
Main Author: Brown, Diane M.
Format: Recurso educativo Open Access
Language:en
Published: 1985
Subjects:
Online Access:https://eric.ed.gov/?id=EJ317182
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author Brown, Diane M.
author_facet Brown, Diane M.
Brown, Diane M.
collection Education Resources Information Center
contents Telephone Reference Questions: A Characterization by Subject, Answer Format, and Level of Complexity. Brown, Diane M. Dewey Decimal Classification Hypothesis Testing Library Collections Library Services Library Surveys Public Libraries Reference Services Research Design Research Methodology Tables (Data) Telephone Communications Systems Use Studies During one week in 1981, 648 telephone reference questions were analyzed at medium-sized public library. Subject-oriented question analysis revealed little relationship between subject of question, answer format, and complexity level; significant correlation appeared between answer format and level of complexity. Sample coding form and statistical data are appended. (11 references) (EJS)
format Recurso educativo Open Access
id eric_EJ317182
institution ERIC Institute of Education Sciences
language en
publishDate 1985
record_format eric
spellingShingle Telephone Reference Questions: A Characterization by Subject, Answer Format, and Level of Complexity.
Brown, Diane M.
Dewey Decimal Classification
Hypothesis Testing
Library Collections
Library Services
Library Surveys
Public Libraries
Reference Services
Research Design
Research Methodology
Tables (Data)
Telephone Communications Systems
Use Studies
Telephone Reference Questions: A Characterization by Subject, Answer Format, and Level of Complexity. Brown, Diane M. Dewey Decimal Classification Hypothesis Testing Library Collections Library Services Library Surveys Public Libraries Reference Services Research Design Research Methodology Tables (Data) Telephone Communications Systems Use Studies During one week in 1981, 648 telephone reference questions were analyzed at medium-sized public library. Subject-oriented question analysis revealed little relationship between subject of question, answer format, and complexity level; significant correlation appeared between answer format and level of complexity. Sample coding form and statistical data are appended. (11 references) (EJS)
title Telephone Reference Questions: A Characterization by Subject, Answer Format, and Level of Complexity.
topic Dewey Decimal Classification
Hypothesis Testing
Library Collections
Library Services
Library Surveys
Public Libraries
Reference Services
Research Design
Research Methodology
Tables (Data)
Telephone Communications Systems
Use Studies
url https://eric.ed.gov/?id=EJ317182