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Détails bibliographiques
Auteurs principaux: Hernon, Peter, McClure, Charles R.
Format: Recurso educativo Open Access
Langue:en
Publié: 1986
Sujets:
Accès en ligne:https://eric.ed.gov/?id=EJ334725
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author Hernon, Peter
McClure, Charles R.
author_facet Hernon, Peter
McClure, Charles R.
Hernon, Peter
McClure, Charles R.
collection Education Resources Information Center
contents Unobtrusive Reference Testing: The 55 Percent Rule. Hernon, Peter McClure, Charles R. Academic Libraries Depository Libraries Evaluation Methods Government Publications Graphs Higher Education Librarians Library Services Library Surveys Public Libraries Reference Services Research Methodology Reports results of unobtrusive testing of reference service (asking reference questions of library staff who are unaware of being evaluated) in government documents and central reference areas of 26 U.S. libraries. Accuracy of answers, interview and search process duration, referral, and use of catalog and technology are highlighted. (12 references) (EJS)
format Recurso educativo Open Access
id eric_EJ334725
institution ERIC Institute of Education Sciences
language en
publishDate 1986
record_format eric
spellingShingle Unobtrusive Reference Testing: The 55 Percent Rule.
Hernon, Peter
McClure, Charles R.
Academic Libraries
Depository Libraries
Evaluation Methods
Government Publications
Graphs
Higher Education
Librarians
Library Services
Library Surveys
Public Libraries
Reference Services
Research Methodology
Unobtrusive Reference Testing: The 55 Percent Rule. Hernon, Peter McClure, Charles R. Academic Libraries Depository Libraries Evaluation Methods Government Publications Graphs Higher Education Librarians Library Services Library Surveys Public Libraries Reference Services Research Methodology Reports results of unobtrusive testing of reference service (asking reference questions of library staff who are unaware of being evaluated) in government documents and central reference areas of 26 U.S. libraries. Accuracy of answers, interview and search process duration, referral, and use of catalog and technology are highlighted. (12 references) (EJS)
title Unobtrusive Reference Testing: The 55 Percent Rule.
topic Academic Libraries
Depository Libraries
Evaluation Methods
Government Publications
Graphs
Higher Education
Librarians
Library Services
Library Surveys
Public Libraries
Reference Services
Research Methodology
url https://eric.ed.gov/?id=EJ334725