Nielsen, B. (1986). What They Say They Do and What They Do: Assessing Online Catalog Use Instruction through Transaction Monitoring.
Chicago Style (17th ed.) CitationNielsen, Brian. What They Say They Do and What They Do: Assessing Online Catalog Use Instruction Through Transaction Monitoring. 1986.
MLA (9th ed.) CitationNielsen, Brian. What They Say They Do and What They Do: Assessing Online Catalog Use Instruction Through Transaction Monitoring. 1986.
Warning: These citations may not always be 100% accurate.