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Autor principal: Porter, Peggy
Formato: Recurso educativo Open Access
Lenguaje:en
Publicado: 1986
Materias:
Acceso en línea:https://eric.ed.gov/?id=EJ336290
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author Porter, Peggy
author_facet Porter, Peggy
Porter, Peggy
collection Education Resources Information Center
contents The Suggestion Box: New Light on an Old Technique. Porter, Peggy College Libraries Higher Education Library Administration Library Services Opinions Program Evaluation User Satisfaction (Information) In September 1981, Carnegie-Mellon University Libraries inaugurated a Question/Comment Board, soliciting from users their suggestions, opinions, and complaints, and prominently displaying the libraries' responses to these queries. This technique has proved to be an effective method for identifying users' perceptions of libraries (i.e., physical plant/ambiance, collection development, policies and procedures). (EJS)
format Recurso educativo Open Access
id eric_EJ336290
institution ERIC Institute of Education Sciences
language en
publishDate 1986
record_format eric
spellingShingle The Suggestion Box: New Light on an Old Technique.
Porter, Peggy
College Libraries
Higher Education
Library Administration
Library Services
Opinions
Program Evaluation
User Satisfaction (Information)
The Suggestion Box: New Light on an Old Technique. Porter, Peggy College Libraries Higher Education Library Administration Library Services Opinions Program Evaluation User Satisfaction (Information) In September 1981, Carnegie-Mellon University Libraries inaugurated a Question/Comment Board, soliciting from users their suggestions, opinions, and complaints, and prominently displaying the libraries' responses to these queries. This technique has proved to be an effective method for identifying users' perceptions of libraries (i.e., physical plant/ambiance, collection development, policies and procedures). (EJS)
title The Suggestion Box: New Light on an Old Technique.
topic College Libraries
Higher Education
Library Administration
Library Services
Opinions
Program Evaluation
User Satisfaction (Information)
url https://eric.ed.gov/?id=EJ336290