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| Main Authors: | , |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1986
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ341559 |
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| _version_ | 1867181554778767360 |
|---|---|
| author | Dervin, Brenda Dewdney, Patricia |
| author_facet | Dervin, Brenda Dewdney, Patricia Dervin, Brenda Dewdney, Patricia |
| collection | Education Resources Information Center |
| contents | Neutral Questioning: A New Approach to the Reference Interview. Dervin, Brenda Dewdney, Patricia Communication (Thought Transfer) Communication Skills Evaluation Information Seeking Interviews Librarians Library Science Models Needs Assessment Participant Satisfaction Professional Continuing Education Questioning Techniques Research Needs Skill Development Theories Workshops Describes a strategy for query negotiation, based on a sense-making approach, which enables librarians to understand queries from users' viewpoint. The results of tests of the neutral questioning approach in workshops for librarians are discussed along with participating librarians' responses to this technique. (MBR) |
| format | Recurso educativo Open Access |
| id | eric_EJ341559 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 1986 |
| record_format | eric |
| spellingShingle | Neutral Questioning: A New Approach to the Reference Interview. Dervin, Brenda Dewdney, Patricia Communication (Thought Transfer) Communication Skills Evaluation Information Seeking Interviews Librarians Library Science Models Needs Assessment Participant Satisfaction Professional Continuing Education Questioning Techniques Research Needs Skill Development Theories Workshops Neutral Questioning: A New Approach to the Reference Interview. Dervin, Brenda Dewdney, Patricia Communication (Thought Transfer) Communication Skills Evaluation Information Seeking Interviews Librarians Library Science Models Needs Assessment Participant Satisfaction Professional Continuing Education Questioning Techniques Research Needs Skill Development Theories Workshops Describes a strategy for query negotiation, based on a sense-making approach, which enables librarians to understand queries from users' viewpoint. The results of tests of the neutral questioning approach in workshops for librarians are discussed along with participating librarians' responses to this technique. (MBR) |
| title | Neutral Questioning: A New Approach to the Reference Interview. |
| topic | Communication (Thought Transfer) Communication Skills Evaluation Information Seeking Interviews Librarians Library Science Models Needs Assessment Participant Satisfaction Professional Continuing Education Questioning Techniques Research Needs Skill Development Theories Workshops |
| url | https://eric.ed.gov/?id=EJ341559 |