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| Main Author: | |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1986
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ344256 |
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Table of Contents:
- Robot at the Reference Desk? Smith, Karen F. Academic Libraries Expert Systems Government Publications Higher Education Information Retrieval Librarians Library Catalogs Library Services Man Machine Systems Microcomputers Online Systems Reference Materials Reference Services Describes how a librarian, assisted by a knowledge engineer, developed a computerized reference assistance system for a separate government documents department. Rationale for the expert system, problems in selecting reference materials and user questions to computerize, and the formulation of a workable human/computer interface are covered. A sample search is included. (CDD)