Saved in:
| Main Author: | |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1986
|
| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ344279 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Table of Contents:
- Valuing a Document Delivery System. Estabrook, Leigh Stewart Cost Effectiveness Costs Information Services Library Research Library Surveys Online Searching Questionnaires Research Methodology Special Libraries Use Studies User Satisfaction (Information) Users of a search/document delivery service in a large engineering firm were surveyed to determine the amount and relevancy of information received, time saved by using the service, dollar value of information received, number of employees using or seeing the information, and any improvement in the firm's competitive position. (EM)