Saved in:
| Main Authors: | Hernon, Peter, And Others |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1987
|
| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ354378 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
The Continuing Debate on Library Reference Service: A Mini-Symposium.
by: Schumacher, Mark, et al.
Published: (1987)
by: Schumacher, Mark, et al.
Published: (1987)
An Evaluation of Reference Desk Service.
by: Christensen, John O., et al.
Published: (1989)
by: Christensen, John O., et al.
Published: (1989)
The Unrecognized Crisis: Library Reference Service at the Crossroads.
by: Hernon, Peter
Published: (1986)
by: Hernon, Peter
Published: (1986)
Public Library Reference Service--Expectations and Reality.
by: White, Herbert S.
Published: (1999)
by: White, Herbert S.
Published: (1999)
Development and Testing of a Reference Transaction Assessment Instrument.
by: Murfin, Marjorie E., et al.
Published: (1987)
by: Murfin, Marjorie E., et al.
Published: (1987)
Developing Behavioral Reference Desk Performance Standards.
by: Larson, Carole A., et al.
Published: (1994)
by: Larson, Carole A., et al.
Published: (1994)
The Effectiveness of an Information Desk Staffed by Graduate Students and Nonprofessionals.
by: Woodard, Beth S.
Published: (1989)
by: Woodard, Beth S.
Published: (1989)
Circulation, Reference, and the Evaluation of Public Library Service.
by: Harter, Stephen P., et al.
Published: (1978)
by: Harter, Stephen P., et al.
Published: (1978)
Developmentally Based Performance Measures for Young Adult Services.
by: Chelton, Mary K.
Published: (1984)
by: Chelton, Mary K.
Published: (1984)
Circulation/Reserve Desk Personnel Effectiveness.
by: Hobson, Charles J., et al.
Published: (1987)
by: Hobson, Charles J., et al.
Published: (1987)
Unobtrusive Evaluation of Reference Service and Individual Responsibility: The Canadian Experience. Contemporary Studies in Information Management, Policies, and Services.
by: Dilevko, Juris
Published: (2000)
by: Dilevko, Juris
Published: (2000)
What's Right with Reference.
by: Tyckoson, David A.
Published: (1999)
by: Tyckoson, David A.
Published: (1999)
Improving Reference Performance: Results of a Statewide Survey.
by: Gers, Ralph, et al.
Published: (1985)
by: Gers, Ralph, et al.
Published: (1985)
Statewide Performance Guidelines for Oklahoma Public Libraries.
Published: (1982)
Published: (1982)
Question Negotiation at Orem Public Library.
by: Buckley, Jonathan, et al.
Published: (1990)
by: Buckley, Jonathan, et al.
Published: (1990)
Reference Evaluation: A Three-Step Approach--Surveys, Unobtrusive Observations, and Focus Groups.
by: Norlin, Elaina
Published: (2000)
by: Norlin, Elaina
Published: (2000)
Draft: Standards for College Libraries; 1975 Revision.
by: Givens, Johnnie, et al.
Published: (1974)
by: Givens, Johnnie, et al.
Published: (1974)
Reference Service Standards, Performance Criteria, and Evaluation.
by: Schwartz, Diane G., et al.
Published: (1986)
by: Schwartz, Diane G., et al.
Published: (1986)
Measuring System Performance.
by: Schmidt, James G., et al.
Published: (1988)
by: Schmidt, James G., et al.
Published: (1988)
An Unobtrusive Operations Study of the Orem Public Library for Referral, Accuracy, and Consistency.
by: King, C. Yvonne, et al.
Published: (1990)
by: King, C. Yvonne, et al.
Published: (1990)
Book Availability as a Performance Measure of a Library: An Analysis of the Effectiveness of a Health Sciences Library.
by: Rashid, Haseeb F.
Published: (1990)
by: Rashid, Haseeb F.
Published: (1990)
Deriving a Quality Assurance Toolkit from the Outcomes of Information Use.
by: Urquhart, Christine, et al.
Published: (1995)
by: Urquhart, Christine, et al.
Published: (1995)
On the Road to STARdom: Improving Reference Accuracy.
by: Isenstein, Laura J.
Published: (1991)
by: Isenstein, Laura J.
Published: (1991)
Effective and Responsive Needs Assessment.
by: Gardner, Bob, et al.
Published: (2002)
by: Gardner, Bob, et al.
Published: (2002)
Approach or Avoidance? The Role of Nonverbal Communication in the Academic Library User's Decision To Initiate a Reference Encounter.
by: Radford, Marie L.
Published: (1998)
by: Radford, Marie L.
Published: (1998)
Standards for University Libraries: Evaluation of Performance.
Published: (1989)
Published: (1989)
But Does It Work? Evaluating the Brandeis Reference Model.
by: Herman, Douglas
Published: (1994)
by: Herman, Douglas
Published: (1994)
Academic Library Reference Services.
by: Batt, Fred
Published: (1986)
by: Batt, Fred
Published: (1986)
The Public Library Development Program: Options and Opportunities.
by: Anthony, Carolyn A.
Published: (1987)
by: Anthony, Carolyn A.
Published: (1987)
Digital Reference Service in the New Millennium: Planning, Management, and Evaluation. The New Library Series, Number 6.
by: Lankes, R. David, Ed., et al.
Published: (2000)
by: Lankes, R. David, Ed., et al.
Published: (2000)
Quality Management and Public Library Services.
by: Usherwood, Bob
Published: (1995)
by: Usherwood, Bob
Published: (1995)
Focusing on Quality Reference Service.
by: Bicknell, Tracy
Published: (1994)
by: Bicknell, Tracy
Published: (1994)
Comprehensive Plan for Libraries.
Published: (1971)
Published: (1971)
Evaluation of Service at the General Reference Desk, University of Oregon Library.
by: Hood, Wyma Jane, et al.
Published: (1975)
by: Hood, Wyma Jane, et al.
Published: (1975)
Performance Measures for Corporate Information Centers.
by: McClure, Charles R., et al.
Published: (1984)
by: McClure, Charles R., et al.
Published: (1984)
Paraprofessionals at the Reference Desk.
by: Murfin, Marjorie E., et al.
Published: (1988)
by: Murfin, Marjorie E., et al.
Published: (1988)
Library Effectiveness: The Elusive Target.
by: White, Herb
Published: (1980)
by: White, Herb
Published: (1980)
Differentiated Services: A New Reference Model.
by: Whitson, William L.
Published: (1995)
by: Whitson, William L.
Published: (1995)
Rural Library Focus on Mission.
by: Baker, Janet
Published: (1987)
by: Baker, Janet
Published: (1987)
Public Library Standards: The Quest for Excellence. White House Conference on Library and Information Services.
by: Owen, Amy
Published: (1991)
by: Owen, Amy
Published: (1991)
Similar Items
-
The Continuing Debate on Library Reference Service: A Mini-Symposium.
by: Schumacher, Mark, et al.
Published: (1987) -
An Evaluation of Reference Desk Service.
by: Christensen, John O., et al.
Published: (1989) -
The Unrecognized Crisis: Library Reference Service at the Crossroads.
by: Hernon, Peter
Published: (1986) -
Public Library Reference Service--Expectations and Reality.
by: White, Herbert S.
Published: (1999) -
Development and Testing of a Reference Transaction Assessment Instrument.
by: Murfin, Marjorie E., et al.
Published: (1987)