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| Main Authors: | , |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1987
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ354381 |
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Table of Contents:
- Circulation/Reserve Desk Personnel Effectiveness. Hobson, Charles J. And Others Academic Libraries Evaluation Criteria Higher Education Job Performance Job Satisfaction Library Personnel Library Research Library Services Performance Factors Research Needs Tables (Data) Training Methods Training Objectives User Satisfaction (Information) Describes a training program based on research in the private sector, which was developed to improve the performance and job satisfaction of the library's public contact personnel. Suggestions are offered for future research and applications based on trainee and patron evaluations. (Author/CLB)