APA (7th ed.) Citation

Hernon, P. (1987). Utility Measures, Not Performance Measures, for Library Reference Service?

Chicago Style (17th ed.) Citation

Hernon, Peter. Utility Measures, Not Performance Measures, for Library Reference Service? 1987.

MLA (9th ed.) Citation

Hernon, Peter. Utility Measures, Not Performance Measures, for Library Reference Service? 1987.

Warning: These citations may not always be 100% accurate.