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Bibliographische Detailangaben
1. Verfasser: Hernon, Peter
Format: Recurso educativo Open Access
Sprache:en
Veröffentlicht: 1987
Schlagworte:
Online-Zugang:https://eric.ed.gov/?id=EJ357092
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author Hernon, Peter
author_facet Hernon, Peter
Hernon, Peter
collection Education Resources Information Center
contents Utility Measures, Not Performance Measures, for Library Reference Service? Hernon, Peter Decision Making Evaluation Utilization Input Output Analysis Library Planning Library Services Measurement Techniques Reference Services Research Needs Identifies aspects of reference services amenable to evaluation, discusses the need for measures of service quality as well as quantity, presents modifications of current measures that meet this need, and stresses the importance of linking performance measures to library planning. (CLB)
format Recurso educativo Open Access
id eric_EJ357092
institution ERIC Institute of Education Sciences
language en
publishDate 1987
record_format eric
spellingShingle Utility Measures, Not Performance Measures, for Library Reference Service?
Hernon, Peter
Decision Making
Evaluation Utilization
Input Output Analysis
Library Planning
Library Services
Measurement Techniques
Reference Services
Research Needs
Utility Measures, Not Performance Measures, for Library Reference Service? Hernon, Peter Decision Making Evaluation Utilization Input Output Analysis Library Planning Library Services Measurement Techniques Reference Services Research Needs Identifies aspects of reference services amenable to evaluation, discusses the need for measures of service quality as well as quantity, presents modifications of current measures that meet this need, and stresses the importance of linking performance measures to library planning. (CLB)
title Utility Measures, Not Performance Measures, for Library Reference Service?
topic Decision Making
Evaluation Utilization
Input Output Analysis
Library Planning
Library Services
Measurement Techniques
Reference Services
Research Needs
url https://eric.ed.gov/?id=EJ357092