Assessment of Reference Services.

Fuente: ERIC Institute of Education Sciences
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Bibliographic Details
Main Author: Von Seggern, Marilyn
Format: Recurso educativo Open Access
Language:en
Published: 1987
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author Von Seggern, Marilyn
author_facet Von Seggern, Marilyn
Von Seggern, Marilyn
collection Education Resources Information Center
contents Assessment of Reference Services. Von Seggern, Marilyn Annotated Bibliographies Cost Effectiveness Evaluation Methods Interviews Library Planning Literature Reviews Needs Assessment Reference Materials Reference Services Staff Utilization Use Studies This annotated bibliography of materials dealing with the evaluation of library reference services is arranged by category including literature success, quality, and accuracy of answers; cost and task analysis; interviews and communication; classification of reference questions; reference collections; staff availability; use and nonuse of reference services; and related concerns. (CLB)
format Recurso educativo Open Access
id eric_EJ357096
institution ERIC Institute of Education Sciences
language en
publishDate 1987
record_format eric
spellingShingle Assessment of Reference Services.
Von Seggern, Marilyn
Annotated Bibliographies
Cost Effectiveness
Evaluation Methods
Interviews
Library Planning
Literature Reviews
Needs Assessment
Reference Materials
Reference Services
Staff Utilization
Use Studies
Assessment of Reference Services. Von Seggern, Marilyn Annotated Bibliographies Cost Effectiveness Evaluation Methods Interviews Library Planning Literature Reviews Needs Assessment Reference Materials Reference Services Staff Utilization Use Studies This annotated bibliography of materials dealing with the evaluation of library reference services is arranged by category including literature success, quality, and accuracy of answers; cost and task analysis; interviews and communication; classification of reference questions; reference collections; staff availability; use and nonuse of reference services; and related concerns. (CLB)
title Assessment of Reference Services.
topic Annotated Bibliographies
Cost Effectiveness
Evaluation Methods
Interviews
Library Planning
Literature Reviews
Needs Assessment
Reference Materials
Reference Services
Staff Utilization
Use Studies
url https://eric.ed.gov/?id=EJ357096