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| Main Author: | |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1987
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ361422 |
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Table of Contents:
- The Search for Quality. Shaughnessy, Thomas W. Evaluation Criteria Library Services Library Standards Measurement Techniques User Satisfaction (Information) Discusses the determinants of the quality of library services, the difficulties involved in attempting to measure quality, and the need for the profession to explore methods to improve library service quality. (CLB)