The Continuing Debate on Library Reference Service: A Mini-Symposium.
Fuente:
ERIC Institute of Education Sciences
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| Main Authors: | , |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1987
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| Subjects: | |
| Online Access: | |
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| _version_ | 1867180822134521856 |
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| author | Schumacher, Mark And Others |
| author_facet | Schumacher, Mark And Others Schumacher, Mark And Others |
| collection | Education Resources Information Center |
| contents | The Continuing Debate on Library Reference Service: A Mini-Symposium. Schumacher, Mark And Others Library Planning Library Services Naturalistic Observation Performance Factors Policy Formation Reference Services Research Methodology Search Strategies User Needs (Information) Several reference librarians respond to the Hernon and McClure study on the accuracy of library reference services. Highlights include problems with the methodology used (unobtrusive observation), and performance factors not addressed by the study. Comments by Hernon and McClure address these responses and ways to improve reference services are suggested. (CLB) |
| format | Recurso educativo Open Access |
| id | eric_EJ361431 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 1987 |
| record_format | eric |
| spellingShingle | The Continuing Debate on Library Reference Service: A Mini-Symposium. Schumacher, Mark And Others Library Planning Library Services Naturalistic Observation Performance Factors Policy Formation Reference Services Research Methodology Search Strategies User Needs (Information) The Continuing Debate on Library Reference Service: A Mini-Symposium. Schumacher, Mark And Others Library Planning Library Services Naturalistic Observation Performance Factors Policy Formation Reference Services Research Methodology Search Strategies User Needs (Information) Several reference librarians respond to the Hernon and McClure study on the accuracy of library reference services. Highlights include problems with the methodology used (unobtrusive observation), and performance factors not addressed by the study. Comments by Hernon and McClure address these responses and ways to improve reference services are suggested. (CLB) |
| title | The Continuing Debate on Library Reference Service: A Mini-Symposium. |
| topic | Library Planning Library Services Naturalistic Observation Performance Factors Policy Formation Reference Services Research Methodology Search Strategies User Needs (Information) |
| url | https://eric.ed.gov/?id=EJ361431 |