The Continuing Debate on Library Reference Service: A Mini-Symposium.

Fuente: ERIC Institute of Education Sciences
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Bibliographic Details
Main Authors: Schumacher, Mark, And Others
Format: Recurso educativo Open Access
Language:en
Published: 1987
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author Schumacher, Mark
And Others
author_facet Schumacher, Mark
And Others
Schumacher, Mark
And Others
collection Education Resources Information Center
contents The Continuing Debate on Library Reference Service: A Mini-Symposium. Schumacher, Mark And Others Library Planning Library Services Naturalistic Observation Performance Factors Policy Formation Reference Services Research Methodology Search Strategies User Needs (Information) Several reference librarians respond to the Hernon and McClure study on the accuracy of library reference services. Highlights include problems with the methodology used (unobtrusive observation), and performance factors not addressed by the study. Comments by Hernon and McClure address these responses and ways to improve reference services are suggested. (CLB)
format Recurso educativo Open Access
id eric_EJ361431
institution ERIC Institute of Education Sciences
language en
publishDate 1987
record_format eric
spellingShingle The Continuing Debate on Library Reference Service: A Mini-Symposium.
Schumacher, Mark
And Others
Library Planning
Library Services
Naturalistic Observation
Performance Factors
Policy Formation
Reference Services
Research Methodology
Search Strategies
User Needs (Information)
The Continuing Debate on Library Reference Service: A Mini-Symposium. Schumacher, Mark And Others Library Planning Library Services Naturalistic Observation Performance Factors Policy Formation Reference Services Research Methodology Search Strategies User Needs (Information) Several reference librarians respond to the Hernon and McClure study on the accuracy of library reference services. Highlights include problems with the methodology used (unobtrusive observation), and performance factors not addressed by the study. Comments by Hernon and McClure address these responses and ways to improve reference services are suggested. (CLB)
title The Continuing Debate on Library Reference Service: A Mini-Symposium.
topic Library Planning
Library Services
Naturalistic Observation
Performance Factors
Policy Formation
Reference Services
Research Methodology
Search Strategies
User Needs (Information)
url https://eric.ed.gov/?id=EJ361431