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Autori principali: Michell, Gillian, Harris, Roma M.
Natura: Recurso educativo Open Access
Lingua:en
Pubblicazione: 1987
Soggetti:
Accesso online:https://eric.ed.gov/?id=EJ362617
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author Michell, Gillian
Harris, Roma M.
author_facet Michell, Gillian
Harris, Roma M.
Michell, Gillian
Harris, Roma M.
collection Education Resources Information Center
contents Evaluating the Reference Interview: Some Factors Influencing Patrons and Professionals. Michell, Gillian Harris, Roma M. Attitudes Comparative Analysis Interpersonal Communication Interviews Librarians Public Libraries Reference Services Users (Information) Videotape Recordings This study examined differences between public library patrons and librarians in their assessments of the competence of librarians they observed in videotaped reference interviews. Interviews varied in the level of nonverbal warmth shown by the librarian toward the patron and in the level of inclusion exhibited. (6 references) (Author/MES)
format Recurso educativo Open Access
id eric_EJ362617
institution ERIC Institute of Education Sciences
language en
publishDate 1987
record_format eric
spellingShingle Evaluating the Reference Interview: Some Factors Influencing Patrons and Professionals.
Michell, Gillian
Harris, Roma M.
Attitudes
Comparative Analysis
Interpersonal Communication
Interviews
Librarians
Public Libraries
Reference Services
Users (Information)
Videotape Recordings
Evaluating the Reference Interview: Some Factors Influencing Patrons and Professionals. Michell, Gillian Harris, Roma M. Attitudes Comparative Analysis Interpersonal Communication Interviews Librarians Public Libraries Reference Services Users (Information) Videotape Recordings This study examined differences between public library patrons and librarians in their assessments of the competence of librarians they observed in videotaped reference interviews. Interviews varied in the level of nonverbal warmth shown by the librarian toward the patron and in the level of inclusion exhibited. (6 references) (Author/MES)
title Evaluating the Reference Interview: Some Factors Influencing Patrons and Professionals.
topic Attitudes
Comparative Analysis
Interpersonal Communication
Interviews
Librarians
Public Libraries
Reference Services
Users (Information)
Videotape Recordings
url https://eric.ed.gov/?id=EJ362617