:: Library Catalog

Imagen de Portada

Guardado en:

Detalles Bibliográficos
Autores principales:	Michell, Gillian, Harris, Roma M.
Formato:	Recurso educativo Open Access
Lenguaje:	en
Publicado:	1987
Materias:	Attitudes Comparative Analysis Interpersonal Communication Interviews Librarians Public Libraries Reference Services Users (Information) Videotape Recordings
Acceso en línea:	https://eric.ed.gov/?id=EJ362617
Etiquetas:	Agregar Etiqueta Sin Etiquetas, Sea el primero en etiquetar este registro!

Ejemplares similares

Closing the Reference Interview: Implications for Policy and Practice.
por: Nolan, Christopher W.
Publicado: (1992)

Communication Theory Applied to the Reference Encounter: An Analysis of Critical Incidents.
por: Radford, Marie L.
Publicado: (1996)

Librarian Self-Disclosure and Patron Satisfaction in the Reference Interview.
por: Markham, Marilyn J., et al.
Publicado: (1983)

Home Insulating and Home Births: Do Patrons' Sex-typed Questions Influence Judgments about the Competence of Reference Librarians?
por: Harris, Roma M., et al.
Publicado: (1988)

Patron Survey of User Satisfaction with Library Services: Relationship between Librarian Behaviors during the Reference Interview and User Satisfaction.
por: Nichols, Mary Ellen
Publicado: (1993)

Academic Reference Librarians: Under the Microscope.
por: Kong, Leslie M.
Publicado: (1996)

The Social Context of Reference Work: Assessing the Effects of Gender and Communication Skill on Observers' Judgments of Competence.
por: Harris, Roma M., et al.
Publicado: (1986)

Online Searching in the Reference Room.
por: Bonta, Bruce D.
Publicado: (1983)

Reference Communication: Commonalities in the Worlds of Medicine and Librarianship.
por: Naismith, Rachael
Publicado: (1996)

Communication Theory's Role in the Reference Interview.
por: Glogoff, Stuart
Publicado: (1983)

The Reference Encounter Model.
por: White, Marilyn Domas
Publicado: (1983)

Question Clarification in the Reference Encounter.
por: Cummins, Thompson R.
Publicado: (1984)

The Value of Chat Reference Services: A Pilot Study
por: Jacoby, JoAnn, et al.
Publicado: (2016)

Make 'Em Smile: 10 Essentials for Successful Customer Service.
por: Todaro, Julie Beth
Publicado: (1995)

Get Your Reference Staff on the STAR Track.
por: Isenstein, Laura J.
Publicado: (1992)

User Satisfaction with the Online Negotiation Interview: Contemporary Concern in Traditional Perspective.
por: Auster, Ethel
Publicado: (1983)

Verbal Behaviors of Librarians in Presearch Interviews.
por: Crouch, Wayne W.
Publicado: (1981)

CVRP Patch Panel. The Newsletter of the California Video Resource Project, Number Six.
por: Lourea, Lee Oliver, Ed.
Publicado: (1975)

Videotape Self-Evaluation in Public Libraries: Experiments in Evaluating Public Service
por: Mucci, Judith
Publicado: (1976)

Interpersonal Dimensions of the Reference Interview: A Historical Review of the Literature.
por: Bunge, Charles A.
Publicado: (1984)

The Information Interview: A Comprehensive Bibliography and an Analysis of the Literature.
por: Crouch, Wayne W.
Publicado: (1979)

The Arizona Clinical Interview Rating Scale: Its Applicability and Adaptability for the Evaluation of Pre-Search Reference Interviews.
por: White, Marilyn Domas
Publicado: (1990)

Factors That Influence Reference Success: What Makes Questioners Willing to Return?
por: Durrance, Joan C.
Publicado: (1995)

Immediacy: A Study of Communication Effect on the Reference Process
por: Gothberg, Helen
Publicado: (1976)

Reference Transaction and End Product as Viewed by the Patron.
por: Vathis, Alma Christine
Publicado: (1983)

A Matter of Focus: Reference Services for Older Adults.
por: Van Fleet, Connie
Publicado: (1995)

Public Libraries: Enacting "Public Spaces" for Community Development and Lifelong Learning
por: Agyekum, Boadi
Publicado: (2022)

Teaching the Reference Interview
por: Jennerich, Edward J., et al.
Publicado: (1976)

Reference Service: A Field with a View.
por: McCann, Linda, et al.
Publicado: (1999)

Nonverbal Communication and the Library Reference Interview
por: Boucher, Virginia
Publicado: (1976)

Select Bibliography and Overview of Bunge's Publications Related to the Reference Environment.
por: Watstein, Sarah B.
Publicado: (1999)

The Reference Interview: An Anecdotal Episode
por: Hanson, Michael
Publicado: (2004)

Research in Library Reference/Information Service.
por: Lynch, Mary Jo
Publicado: (1983)

The Reference Process and the Philosophy of Karl Popper.
por: Neill, S. D.
Publicado: (1985)

Library-Use Instruction with Individual Users: Should Instruction Be Included in the Reference Interview?
por: Rice, James
Publicado: (1984)

Deciphering Reference Questions Through the Reference Interview: Report and Annotated Bibliography.
por: Norman, O. Gene
Publicado: (1978)

Applying Task Group Research to the Information Retrieval Interview.
por: Gavryck, Jacquelyn
Publicado: (1981)

We Are Not Vidiots.
por: Burns, Grant
Publicado: (1990)

The CVRP at ALA, 1975.
por: Lourea, Lee Olivier, Ed.
Publicado: (1975)

Across the Desk: 100 Years of Reference Encounters
por: Rothstein, Samuel
Publicado: (1977)