Guardado en:
| Autores principales: | , |
|---|---|
| Formato: | Recurso educativo Open Access |
| Lenguaje: | en |
| Publicado: |
1988
|
| Materias: | |
| Acceso en línea: | https://eric.ed.gov/?id=EJ369260 |
| Etiquetas: |
Agregar Etiqueta
Sin Etiquetas, Sea el primero en etiquetar este registro!
|
Tabla de Contenidos:
- Paraprofessionals at the Reference Desk. Murfin, Marjorie E. Bunge, Charles A. Academic Libraries Comparative Analysis Evaluation Criteria Higher Education Library Services Paraprofessional Personnel Reference Services Tables (Data) User Satisfaction (Information) Describes a study that compared the quality of reference services provided by reference librarians and paraprofessionals, using patron satisfaction as the measure of success. Factors associated with satisfactory service are identified, and suggestions for the effective use of paraprofessional staff are presented. (4 references) (CLB)