Enregistré dans:
Détails bibliographiques
Auteur principal: Lam, R. Errol
Format: Recurso educativo Open Access
Langue:en
Publié: 1988
Sujets:
Accès en ligne:https://eric.ed.gov/?id=EJ372389
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Table des matières:
  • The Reference Interview: Some Intercultural Considerations. Lam, R. Errol Academic Libraries Black Students Communication Problems Higher Education Intercultural Communication Interpersonal Communication Library Services Reference Services Discusses the significance of the reference interview and the need for better communication between Black students and White librarians. Sensitivity and understanding of Black behaviors are recommended as ways of building trust between librarians and students. (52 references) (MES)