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| Autore principale: | |
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| Natura: | Recurso educativo Open Access |
| Lingua: | en |
| Pubblicazione: |
1988
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| Soggetti: | |
| Accesso online: | https://eric.ed.gov/?id=EJ390900 |
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| _version_ | 1867181029812338688 |
|---|---|
| author | Crews, Kenneth D. |
| author_facet | Crews, Kenneth D. Crews, Kenneth D. |
| collection | Education Resources Information Center |
| contents | The Accuracy of Reference Service: Variables for Research and Implementation. Crews, Kenneth D. Librarians Library Research Library Services Literature Reviews Predictor Variables Reference Services Research Needs Use Studies User Needs (Information) User Satisfaction (Information) Discusses the accuracy of reference service in libraries as measured by evaluating answers that reference librarians give to factual questions. More than 30 reference accuracy studies are analyzed, variables explored in each study are examined, further research needs are described, and suggestions for improving service quality for reference patrons are given. (97 references) (LRW) |
| format | Recurso educativo Open Access |
| id | eric_EJ390900 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 1988 |
| record_format | eric |
| spellingShingle | The Accuracy of Reference Service: Variables for Research and Implementation. Crews, Kenneth D. Librarians Library Research Library Services Literature Reviews Predictor Variables Reference Services Research Needs Use Studies User Needs (Information) User Satisfaction (Information) The Accuracy of Reference Service: Variables for Research and Implementation. Crews, Kenneth D. Librarians Library Research Library Services Literature Reviews Predictor Variables Reference Services Research Needs Use Studies User Needs (Information) User Satisfaction (Information) Discusses the accuracy of reference service in libraries as measured by evaluating answers that reference librarians give to factual questions. More than 30 reference accuracy studies are analyzed, variables explored in each study are examined, further research needs are described, and suggestions for improving service quality for reference patrons are given. (97 references) (LRW) |
| title | The Accuracy of Reference Service: Variables for Research and Implementation. |
| topic | Librarians Library Research Library Services Literature Reviews Predictor Variables Reference Services Research Needs Use Studies User Needs (Information) User Satisfaction (Information) |
| url | https://eric.ed.gov/?id=EJ390900 |