The Accuracy of Reference Service: Variables for Research and Implementation.
Fuente:
ERIC Institute of Education Sciences
Saved in:
| Main Author: | Crews, Kenneth D. |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1988
|
| Subjects: | |
| Online Access: | |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
Reference Service Effectiveness.
by: Whitlatch, Jo Bell
Published: (1990)
by: Whitlatch, Jo Bell
Published: (1990)
From the Other Side of the Reference Desk: A Focus Group Study.
by: Massey-Burzio, Virginia
Published: (1998)
by: Massey-Burzio, Virginia
Published: (1998)
Quality in Information Services: Do Users and Librarians Differ in Their Expectations?
by: Edwards, Susan, et al.
Published: (1995)
by: Edwards, Susan, et al.
Published: (1995)
Tiered Reference Services: A Survey.
by: Coleman, Vicki, et al.
Published: (1997)
by: Coleman, Vicki, et al.
Published: (1997)
Online Searching: What Measure Satisfaction?
by: Sandore, Beth
Published: (1990)
by: Sandore, Beth
Published: (1990)
Can Money Buy Happiness? A Statistical Analysis of Predictors for User Satisfaction
by: Hunter, Ben, et al.
Published: (2011)
by: Hunter, Ben, et al.
Published: (2011)
How Libraries Help.
by: Dervin, Brenda, et al.
Published: (1985)
by: Dervin, Brenda, et al.
Published: (1985)
The Reference Interview: An Anecdotal Episode
by: Hanson, Michael
Published: (2004)
by: Hanson, Michael
Published: (2004)
Cultural Literacy and Reference Service.
by: D'Aniello, Charles A.
Published: (1989)
by: D'Aniello, Charles A.
Published: (1989)
Users' Reactions to CD-ROM: The Penn State Experience.
by: Faries, Cindy
Published: (1992)
by: Faries, Cindy
Published: (1992)
Flying a Light Aircraft: Reference Service Evaluation from a User's Viewpoint.
by: Dewdney, Patricia, et al.
Published: (1994)
by: Dewdney, Patricia, et al.
Published: (1994)
Improving Business Services through the Use of Focus Groups.
by: Baker, Sharon L.
Published: (1991)
by: Baker, Sharon L.
Published: (1991)
Professional Reference Service at the Internet Public Library with "Freebie" Librarians.
by: Irwin, Kenneth R.
Published: (1998)
by: Irwin, Kenneth R.
Published: (1998)
Targeting Liaison Activities: Use of a Faculty Survey in an Academic Research Library.
by: Schloman, Barbara F., et al.
Published: (1989)
by: Schloman, Barbara F., et al.
Published: (1989)
Perception and Use of Libraries: A View from the Connecticut Public.
Published: (1990)
Published: (1990)
User Satisfaction and Service Transactions for a Reference Department in an Illinois Community College Learning Resources Center.
by: Cornish, Nancy M.
Published: (1991)
by: Cornish, Nancy M.
Published: (1991)
Question Clarification in the Reference Encounter.
by: Cummins, Thompson R.
Published: (1984)
by: Cummins, Thompson R.
Published: (1984)
Anticipatory Reference Service: The Way of the Future?
by: Stevens, Norman
Published: (1993)
by: Stevens, Norman
Published: (1993)
Live Reference: Too Much, Too Fast?
by: Janes, Joe
Published: (2002)
by: Janes, Joe
Published: (2002)
OPAC's at Five Ontario Universities: A Profile of Users and User Satisfaction.
by: Cherry, Joan M., et al.
Published: (1992)
by: Cherry, Joan M., et al.
Published: (1992)
Future Reference--"Sired by a Hurricane, Dam'd by an Earthquake."
by: Rettig, James
Published: (1996)
by: Rettig, James
Published: (1996)
Unmediated and Mediated Information Searching in the Public Library.
by: Nordlie, Ragnar
Published: (1996)
by: Nordlie, Ragnar
Published: (1996)
Studying the Value of Library and Information Services: A Taxonomy of Users Assessments.
by: Kantor, Paul B., et al.
Published: (1995)
by: Kantor, Paul B., et al.
Published: (1995)
By Any Other Name, They're Still Our Customers.
by: Sandy, John H.
Published: (1997)
by: Sandy, John H.
Published: (1997)
Using Public Library Reference Collections and Staff.
by: Childers, Thomas A.
Published: (1997)
by: Childers, Thomas A.
Published: (1997)
After-Hours Access to the Cleveland Clinic Foundation Library Services Department: An Examination of Services.
by: Bouria, Deanne Daniels
Published: (1994)
by: Bouria, Deanne Daniels
Published: (1994)
Impacts of an Information Commons on an Academic Library's Service Points
by: Gohlke, Mary Jo, et al.
Published: (2003)
by: Gohlke, Mary Jo, et al.
Published: (2003)
Reference Transaction and End Product as Viewed by the Patron.
by: Vathis, Alma Christine
Published: (1983)
by: Vathis, Alma Christine
Published: (1983)
Size Matters: The Debate over Reference Desk Height.
by: Warnement, Mary
Published: (2003)
by: Warnement, Mary
Published: (2003)
Quality: New Directions in the Research.
by: Hernon, Peter
Published: (2002)
by: Hernon, Peter
Published: (2002)
Electronic Mail Reference Service: A Study.
by: Bushallow-Wilber, Lara, et al.
Published: (1996)
by: Bushallow-Wilber, Lara, et al.
Published: (1996)
Closing the Gap: The Role of the Librarian in Online Searching.
by: Dalrymple, Prudence W.
Published: (1984)
by: Dalrymple, Prudence W.
Published: (1984)
Patron Use of and Satisfaction with Services of the Ferndale Public Library, 1997-1998: A Survey. Final Report.
Published: (1998)
Published: (1998)
Library Use in the Science and Technology Libraries, Spring Semester, 1983. RB-83-2.
by: Curran, Linda T., et al.
Published: (1983)
by: Curran, Linda T., et al.
Published: (1983)
Studying the Cost and Value of Library Services: Final Report. Technical Report APLAB/94-3/1,2,3,4.
by: Kantor, Paul B., et al.
Published: (1995)
by: Kantor, Paul B., et al.
Published: (1995)
McDonald and Company Securities Library User Survey, 1996.
by: Wolfgram, Derek E.
Published: (1996)
by: Wolfgram, Derek E.
Published: (1996)
Just Curious: Children's Use of Digital Reference Services and Implications for School Library Media Specialists. Guest Writer
by: Silverstein, Joanne
Published: (2007)
by: Silverstein, Joanne
Published: (2007)
A Forward-Looking Library Use Survey: WSU Libraries in the 21st Century.
by: Bancroft, Audrey F., et al.
Published: (1998)
by: Bancroft, Audrey F., et al.
Published: (1998)
Edmonton Public Library, 1989 User Survey.
by: Gajerski, B.
Published: (1989)
by: Gajerski, B.
Published: (1989)
Impact Assessment of University Libraries: A Consideration of Issues and Research Methodologies.
by: Powell, Ronald R.
Published: (1992)
by: Powell, Ronald R.
Published: (1992)
Similar Items
-
Reference Service Effectiveness.
by: Whitlatch, Jo Bell
Published: (1990) -
From the Other Side of the Reference Desk: A Focus Group Study.
by: Massey-Burzio, Virginia
Published: (1998) -
Quality in Information Services: Do Users and Librarians Differ in Their Expectations?
by: Edwards, Susan, et al.
Published: (1995) -
Tiered Reference Services: A Survey.
by: Coleman, Vicki, et al.
Published: (1997) -
Online Searching: What Measure Satisfaction?
by: Sandore, Beth
Published: (1990)