The Effects of Reference Librarians' Nonverbal Communications on the Patrons' Perceptions of the Library, Librarians, and Themselves.
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ERIC Institute of Education Sciences
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| Main Authors: | , |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1988
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| Subjects: | |
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| _version_ | 1867181058864185344 |
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| author | DeVore-Chew, Marynelle And Others |
| author_facet | DeVore-Chew, Marynelle And Others DeVore-Chew, Marynelle And Others |
| collection | Education Resources Information Center |
| contents | The Effects of Reference Librarians' Nonverbal Communications on the Patrons' Perceptions of the Library, Librarians, and Themselves. DeVore-Chew, Marynelle And Others College Libraries Correlation Higher Education Nonverbal Communication Questionnaires Reference Services Self Concept Sex Social Cognition Users (Information) Describes an experiment that examined the effect of nonverbal communication conveyed by touch, forward lean, and smile combined with the effect of gender on patrons perceptions of the library, librarians, and themselves. Possible reasons for the lack of correlation among these factors are discussed and the questionnaire used is appended. (35 references) (CLB) |
| format | Recurso educativo Open Access |
| id | eric_EJ392380 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 1988 |
| record_format | eric |
| spellingShingle | The Effects of Reference Librarians' Nonverbal Communications on the Patrons' Perceptions of the Library, Librarians, and Themselves. DeVore-Chew, Marynelle And Others College Libraries Correlation Higher Education Nonverbal Communication Questionnaires Reference Services Self Concept Sex Social Cognition Users (Information) The Effects of Reference Librarians' Nonverbal Communications on the Patrons' Perceptions of the Library, Librarians, and Themselves. DeVore-Chew, Marynelle And Others College Libraries Correlation Higher Education Nonverbal Communication Questionnaires Reference Services Self Concept Sex Social Cognition Users (Information) Describes an experiment that examined the effect of nonverbal communication conveyed by touch, forward lean, and smile combined with the effect of gender on patrons perceptions of the library, librarians, and themselves. Possible reasons for the lack of correlation among these factors are discussed and the questionnaire used is appended. (35 references) (CLB) |
| title | The Effects of Reference Librarians' Nonverbal Communications on the Patrons' Perceptions of the Library, Librarians, and Themselves. |
| topic | College Libraries Correlation Higher Education Nonverbal Communication Questionnaires Reference Services Self Concept Sex Social Cognition Users (Information) |
| url | https://eric.ed.gov/?id=EJ392380 |