The Effects of Reference Librarians' Nonverbal Communications on the Patrons' Perceptions of the Library, Librarians, and Themselves.

Fuente: ERIC Institute of Education Sciences
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Bibliographic Details
Main Authors: DeVore-Chew, Marynelle, And Others
Format: Recurso educativo Open Access
Language:en
Published: 1988
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author DeVore-Chew, Marynelle
And Others
author_facet DeVore-Chew, Marynelle
And Others
DeVore-Chew, Marynelle
And Others
collection Education Resources Information Center
contents The Effects of Reference Librarians' Nonverbal Communications on the Patrons' Perceptions of the Library, Librarians, and Themselves. DeVore-Chew, Marynelle And Others College Libraries Correlation Higher Education Nonverbal Communication Questionnaires Reference Services Self Concept Sex Social Cognition Users (Information) Describes an experiment that examined the effect of nonverbal communication conveyed by touch, forward lean, and smile combined with the effect of gender on patrons perceptions of the library, librarians, and themselves. Possible reasons for the lack of correlation among these factors are discussed and the questionnaire used is appended. (35 references) (CLB)
format Recurso educativo Open Access
id eric_EJ392380
institution ERIC Institute of Education Sciences
language en
publishDate 1988
record_format eric
spellingShingle The Effects of Reference Librarians' Nonverbal Communications on the Patrons' Perceptions of the Library, Librarians, and Themselves.
DeVore-Chew, Marynelle
And Others
College Libraries
Correlation
Higher Education
Nonverbal Communication
Questionnaires
Reference Services
Self Concept
Sex
Social Cognition
Users (Information)
The Effects of Reference Librarians' Nonverbal Communications on the Patrons' Perceptions of the Library, Librarians, and Themselves. DeVore-Chew, Marynelle And Others College Libraries Correlation Higher Education Nonverbal Communication Questionnaires Reference Services Self Concept Sex Social Cognition Users (Information) Describes an experiment that examined the effect of nonverbal communication conveyed by touch, forward lean, and smile combined with the effect of gender on patrons perceptions of the library, librarians, and themselves. Possible reasons for the lack of correlation among these factors are discussed and the questionnaire used is appended. (35 references) (CLB)
title The Effects of Reference Librarians' Nonverbal Communications on the Patrons' Perceptions of the Library, Librarians, and Themselves.
topic College Libraries
Correlation
Higher Education
Nonverbal Communication
Questionnaires
Reference Services
Self Concept
Sex
Social Cognition
Users (Information)
url https://eric.ed.gov/?id=EJ392380