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| Main Authors: | , |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1988
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ392380 |
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Table of Contents:
- The Effects of Reference Librarians' Nonverbal Communications on the Patrons' Perceptions of the Library, Librarians, and Themselves. DeVore-Chew, Marynelle And Others College Libraries Correlation Higher Education Nonverbal Communication Questionnaires Reference Services Self Concept Sex Social Cognition Users (Information) Describes an experiment that examined the effect of nonverbal communication conveyed by touch, forward lean, and smile combined with the effect of gender on patrons perceptions of the library, librarians, and themselves. Possible reasons for the lack of correlation among these factors are discussed and the questionnaire used is appended. (35 references) (CLB)