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| Main Author: | |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1989
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ392434 |
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Table of Contents:
- Public Libraries Online. Roose, Tina Cost Effectiveness Feedback Online Searching Performance Factors Public Libraries Reference Services Relevance (Information Retrieval) Search Strategies User Satisfaction (Information) Reviews the results of studies that have measured manual and online reference performance in public libraries. Topics discussed include librarian interactions with patrons; characteristics of successful online searches; the recall and precision tradeoff; and the cost effectiveness of online searching. (two references) (CLB)