Unobtrusive Studies and the Quality of Academic Library Reference Services.
Fuente:
ERIC Institute of Education Sciences
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| Main Author: | |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1989
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| Subjects: | |
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| _version_ | 1867181265931730944 |
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| author | Whitlatch, Jo Bell |
| author_facet | Whitlatch, Jo Bell Whitlatch, Jo Bell |
| collection | Education Resources Information Center |
| contents | Unobtrusive Studies and the Quality of Academic Library Reference Services. Whitlatch, Jo Bell Academic Libraries Content Validity Higher Education Library Research Naturalistic Observation Qualitative Research Reference Services Tables (Data) Uses empirical data from an obtrusive study of reference performance to explore the content validity of and assumptions about unobtrusive studies. Changes needed to improve unobtrusive studies of reference services are discussed, including the development of test questions representing all types of queries and supplementing the correct fill rate with other measures of performance. (20 references) (Author/CLB) |
| format | Recurso educativo Open Access |
| id | eric_EJ395513 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 1989 |
| record_format | eric |
| spellingShingle | Unobtrusive Studies and the Quality of Academic Library Reference Services. Whitlatch, Jo Bell Academic Libraries Content Validity Higher Education Library Research Naturalistic Observation Qualitative Research Reference Services Tables (Data) Unobtrusive Studies and the Quality of Academic Library Reference Services. Whitlatch, Jo Bell Academic Libraries Content Validity Higher Education Library Research Naturalistic Observation Qualitative Research Reference Services Tables (Data) Uses empirical data from an obtrusive study of reference performance to explore the content validity of and assumptions about unobtrusive studies. Changes needed to improve unobtrusive studies of reference services are discussed, including the development of test questions representing all types of queries and supplementing the correct fill rate with other measures of performance. (20 references) (Author/CLB) |
| title | Unobtrusive Studies and the Quality of Academic Library Reference Services. |
| topic | Academic Libraries Content Validity Higher Education Library Research Naturalistic Observation Qualitative Research Reference Services Tables (Data) |
| url | https://eric.ed.gov/?id=EJ395513 |