Cover Image

Unobtrusive Studies and the Quality of Academic Library Reference Services.

Fuente: ERIC Institute of Education Sciences

Saved in:

Bibliographic Details
Main Author:	Whitlatch, Jo Bell
Format:	Recurso educativo Open Access
Language:	en
Published:	1989
Subjects:	Academic Libraries Content Validity Higher Education Library Research Naturalistic Observation Qualitative Research Reference Services Tables (Data)
Online Access:	Acceder al recurso
Tags:	Add Tag No Tags, Be the first to tag this record!

Similar Items

Qualitative Research Methods: A Review of Major Stages, Data Analysis Techniques, and Quality Controls.
by: Westbrook, Lynn
Published: (1994)

Quality of Data Issues in Unobtrusive Testing of Library Reference Service: Recommendations and Strategies.
by: Hernon, Peter, et al.
Published: (1987)

Reference Evaluation: A Three-Step Approach--Surveys, Unobtrusive Observations, and Focus Groups.
by: Norlin, Elaina
Published: (2000)

Development and Testing of a Reference Transaction Assessment Instrument.
by: Murfin, Marjorie E., et al.
Published: (1987)

An Evaluation of Reference Desk Service.
by: Christensen, John O., et al.
Published: (1989)

Approach or Avoidance? The Role of Nonverbal Communication in the Academic Library User's Decision To Initiate a Reference Encounter.
by: Radford, Marie L.
Published: (1998)

The Unrecognized Crisis: Library Reference Service at the Crossroads.
by: Hernon, Peter
Published: (1986)

Perspectives on Quality of Reference Service in an Academic Library: A Qualitative Study.
by: Mendelsohn, Jennifer
Published: (1997)

Appropriateness of Referrals in Harold B. Lee Library: An Unobtrusive Study. Revised.
by: Adams, Irene, et al.
Published: (1989)

Client/Service Provider Perceptions of Reference Service Outcomes in Academic Libraries: Effects of Feedback and Uncertainty.
by: Whitlatch, Jo Bell
Published: (1988)

Library Reference Service: An Unrecognized Crisis--A Symposium.
by: Hernon, Peter, et al.
Published: (1987)

Basic Reference Courses in ALA-Accredited Library Schools.
by: Broadway, Marsha D., et al.
Published: (1989)

Defining User Behavior in the Coffee Shop Area of a Super Bookstore, a Grounded Theory Approach.
by: Clark, Craig
Published: (1999)

Survey of Computer Database Searching in Louisiana Academic Libraries.
by: Landry, Abbie
Published: (1985)

An Analysis of the Research Areas of the Articles Published in C&RL and JAL between 1990 and 1999.
by: Bao, Xue-Ming
Published: (2000)

Weeding of Academic Library Reference Collections: A Survey of Current Practice.
by: Engeldinger, Eugene A.
Published: (1986)

The Continuing Debate on Library Reference Service: A Mini-Symposium.
by: Schumacher, Mark, et al.
Published: (1987)

Evaluating Reference Service in a Large Academic Library.
by: Elzy, Cheryl, et al.
Published: (1991)

Accuracy at the Reference Desk: An Unobtrusive Study.
by: Beck, Larry, et al.
Published: (1989)

National Reference Measurement: What Can It Tell Us about Staffing?
by: Murfin, Marjorie E.
Published: (1983)

State Government Publications: Selection, Acquisition, and Reference Service.
by: Batson, Donald W.
Published: (1990)

A Conjoint Analysis of Reference Services in Academic Libraries.
by: Crawford, Gregory A.
Published: (1994)

Effective Bibliographic Instruction Programs: A Comparison of Coordinators and Reference Heads in ARL Libraries.
by: Blazek, Ron
Published: (1985)

Academic Library Services: The Literature of Innovation.
by: Reynolds, Judy, et al.
Published: (1985)

Reference Service Effectiveness.
by: Whitlatch, Jo Bell
Published: (1990)

A Use Study of an Academic Library Reference Collection.
by: Arrigona, Daniel R., et al.
Published: (1988)

Chat Reference Service: An Analysis of One Semester's Data.
by: Sears, JoAnn
Published: (2001)

The Quality of Academic and Public Library Reference Service Provided for NTIS Products and Services: Unobtrusive Test Results.
by: Hernon, Peter, et al.
Published: (1986)

Qualitative Evaluation of User Education Programs: The Best Choice?
by: Frick, Elizabeth
Published: (1990)

Quantity with Quality? Teaching Quantitative and Qualitative Methods in an LIS Master's Program.
by: Liebscher, Peter
Published: (1998)

Patron Online Catalog Success.
by: Thorne, Rosemary, et al.
Published: (1994)

Library Use Patterns among Full- and Part-Time Faculty and Students.
by: Whitlatch, Jo Bell
Published: (1983)

Reference Service in Law Libraries.
by: Sasala, Kathleen M.
Published: (2000)

The Measurement of Reference and Information Services.
by: Kesselman, Martin, et al.
Published: (1987)

The Nature of a Discipline--A Bibliometric Study of Communication with Some Comparisons to Library Reference/Information Work.
by: Dick, Joan, et al.
Published: (1995)

Users' Perceptions of Library Service Quality: A LibQUAL+ Qualitative Study.
by: Cook, Colleen, et al.
Published: (2001)

The Development of Reference Services through Academic Traditions, Public Library Practice and Special Librarianship.
by: Rothstein, Samuel
Published: (1989)

Obtrusive versus Unobtrusive Evaluation of Reference Service in Five Illinois Public Libraries: A Pilot Study.
by: Weech, Terry L., et al.
Published: (1982)

Public Presentations of Professional Change in Academic Research Library Strategic Plans
by: Bracke, Paul J.
Published: (2012)

E-Mail Reference Services: Characteristics and Effects on Overall Reference Services at an Academic Health Sciences Library.
by: Powell, Carol A., et al.
Published: (2001)