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| Auteur principal: | |
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| Format: | Recurso educativo Open Access |
| Langue: | en |
| Publié: |
1989
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| Sujets: | |
| Accès en ligne: | https://eric.ed.gov/?id=EJ399397 |
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Table des matières:
- The Effectiveness of an Information Desk Staffed by Graduate Students and Nonprofessionals. Woodard, Beth S. College Libraries Correlation Evaluation Criteria Graduate Students Higher Education Job Training Naturalistic Observation Nonprofessional Personnel Performance Reference Services Staff Utilization Describes a study that used a nonobtrusive methodology to determine the effectiveness of an information desk staffed by graduate students and nonprofessionals in an academic library. Relationships that were found between the level of staff members and the quality of reference services are described, and the implications for staffing patterns and training are discussed. (19 references) (CLB)