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| Main Authors: | , |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1989
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ402788 |
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Table of Contents:
- Collaboration and the Accuracy Imperative: Improving Reference Service Now. Kemp, Jan Dillon, Dennis Academic Libraries Cooperation Guidelines Higher Education Librarians Models Reference Services Summarizes problems affecting reference accuracy and solutions recommended by librarians in four areas: the reference interview, inadequate knowledge of sources, library system failure, and the fallible nature of human beings. It is argued that the recommended actions, when viewed as a whole, indicate that collaboration among librarians is a key factor in improving reference accuracy. (12 references) (CLB)