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| Auteur principal: | |
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| Format: | Recurso educativo Open Access |
| Langue: | en |
| Publié: |
1989
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| Sujets: | |
| Accès en ligne: | https://eric.ed.gov/?id=EJ404249 |
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Table des matières:
- When Smart People Fail: An Analysis of the Transaction Log of an Online Public Access Catalog. Peters, Thomas A. Academic Libraries Higher Education Online Catalogs Online Searching Relevance (Information Retrieval) Research Methodology Search Strategies User Satisfaction (Information) Describes a low cost study of the transaction logs of an online catalog at an academic library that examined failure rates, usage patterns, and probable causes of patron problems. The implications of the findings for bibliographic instruction and collection development are discussed and the benefits of analyzing transaction logs are identified. (seven references) (CLB)