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| Main Author: | |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1989
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ405597 |
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Table of Contents:
- Computers and Reference Service. Purcell, Royal Community Information Services Dial Access Information Systems Expert Systems Library Automation Library Services Online Catalogs Online Searching Reference Services Telecommunications Discusses the current status and potential for automated library reference services in the areas of community information systems, online catalogs, remote online reference services, and telephone reference services. Several models of the reference procedure which might be used in developing expert systems are examined. (19 references) (CLB)