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| Main Author: | |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1990
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ407184 |
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Table of Contents:
- Evaluating Library Public Service. Murphy, Marcy Efficiency Ethics Evaluation Methods Leadership Library Planning Library Services Measurement Techniques Organizational Effectiveness Organizational Objectives Performance Factors Public Libraries User Needs (Information) Reviews the use of library system efficiency and effectiveness as the accepted method for measuring and evaluating library services, and examines alternative evaluation methods. Other significant influences on library performance are discussed, including professional ethics, concepts of leadership, organizational design, and definitions of excellence. (47 references) (CLB)