Guardado en:
| Autor principal: | |
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| Formato: | Recurso educativo Open Access |
| Lenguaje: | en |
| Publicado: |
1990
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| Materias: | |
| Acceso en línea: | https://eric.ed.gov/?id=EJ408924 |
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- Pile-Up at the Reference Desk: Teaching Users to Use CD-ROMs. Whitaker, Cathy Seitz Cost Effectiveness Library Instruction Library Surveys Optical Data Disks Reference Services Training Methods User Needs (Information) Reports the results of a survey of 38 librarians with expertise in training CD-ROM users that examined why and how patrons use CD-ROM, what end-users need to know about searching CD-ROM, and preferred teaching methods. The effects of training CD-ROM users on reference services and staff are also discussed. (CLB)