Salvato in:
| Autore principale: | |
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| Natura: | Recurso educativo Open Access |
| Lingua: | en |
| Pubblicazione: |
1990
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| Soggetti: | |
| Accesso online: | https://eric.ed.gov/?id=EJ410675 |
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Sommario:
- Online User Assistance: A Symposium. Kaplan, Denise, Ed. Computer Assisted Instruction Computer Graphics Library Automation Library Role Online Catalogs Online Searching Online Vendors Systems Development User Needs (Information) Eight authors discuss five questions related to user searching of online catalogs: What user needs can be met by online assistance? Should assistance be tailored to particular groups? Should there be more than one level of assistance? Do users learn through computer-assisted instruction? and Will increased system friendliness eliminate the need for online user assistance? (CLB)