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| Main Authors: | , |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1990
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ415240 |
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Table of Contents:
- Conflict Management in the Academic Library. Kathman, Jane McGurn Kathman, Michael D. Academic Libraries Administrative Principles Conflict Resolution Higher Education Library Administration Problem Solving Drawing on management theory, this article explores the costs, benefits, and sources of organizational conflict in the academic library context. Five responses to conflict (using power, avoiding, accommodating, compromising, and problem solving) are described, and guidelines for using problem solving to manage conflict effectively are offered. (14 references) (MES)