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Auteur principal: Hulbert, Doris
Format: Recurso educativo Open Access
Langue:en
Publié: 1990
Sujets:
Accès en ligne:https://eric.ed.gov/?id=EJ415243
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author Hulbert, Doris
author_facet Hulbert, Doris
Hulbert, Doris
collection Education Resources Information Center
contents Assertive Management in Libraries. Hulbert, Doris Academic Libraries Administrative Principles Assertiveness Conflict Resolution Higher Education Library Administration Recommends and describes assertive management techniques for dealing with conflicts or problems in libraries: (1) listening to understand problems; (2) stating expectations clearly; (3) focusing attention on the real issue; (4) explaining situational givens; (5) compromising/negotiating when possible; (6) being persistent and patient; (7) giving positive recognition; and (8) offering effective criticism. (15 references) (MES)
format Recurso educativo Open Access
id eric_EJ415243
institution ERIC Institute of Education Sciences
language en
publishDate 1990
record_format eric
spellingShingle Assertive Management in Libraries.
Hulbert, Doris
Academic Libraries
Administrative Principles
Assertiveness
Conflict Resolution
Higher Education
Library Administration
Assertive Management in Libraries. Hulbert, Doris Academic Libraries Administrative Principles Assertiveness Conflict Resolution Higher Education Library Administration Recommends and describes assertive management techniques for dealing with conflicts or problems in libraries: (1) listening to understand problems; (2) stating expectations clearly; (3) focusing attention on the real issue; (4) explaining situational givens; (5) compromising/negotiating when possible; (6) being persistent and patient; (7) giving positive recognition; and (8) offering effective criticism. (15 references) (MES)
title Assertive Management in Libraries.
topic Academic Libraries
Administrative Principles
Assertiveness
Conflict Resolution
Higher Education
Library Administration
url https://eric.ed.gov/?id=EJ415243