Salvato in:
| Autore principale: | |
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| Natura: | Recurso educativo Open Access |
| Lingua: | en |
| Pubblicazione: |
1991
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| Soggetti: | |
| Accesso online: | https://eric.ed.gov/?id=EJ421738 |
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Sommario:
- Evaluating End-User Services: Success or Satisfaction? Ankeny, Melvon L. Comparative Analysis Databases Evaluation Methods Library Surveys Literature Reviews Online Searching Problems Questionnaires Research Needs Success Use Studies User Satisfaction (Information) Users (Information) Discusses enduser searching of online databases and describes a study conducted at Ohio State University that compared two methods of assessing the success of enduser searches. Reasons for dissatisfaction are discussed, problems with online searches are examined, possible solutions are described, and further research is suggested. (20 references) (LRW)