On the Road to STARdom: Improving Reference Accuracy.

Fuente: ERIC Institute of Education Sciences

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Bibliographic Details
Main Author:	Isenstein, Laura J.
Format:	Recurso educativo Open Access
Language:	en
Published:	1991
Subjects:	Feedback Library Administration Library Personnel Library Services Library Surveys Peer Evaluation Performance Factors Public Libraries Reference Services Training Methods
Online Access:	Acceder al recurso
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author	Isenstein, Laura J.
author_facet	Isenstein, Laura J. Isenstein, Laura J.
collection	Education Resources Information Center
contents	On the Road to STARdom: Improving Reference Accuracy. Isenstein, Laura J. Feedback Library Administration Library Personnel Library Services Library Surveys Peer Evaluation Performance Factors Public Libraries Reference Services Training Methods Discussion of the ability of library staff to completely and correctly answer reference questions focuses on a training program developed by Baltimore County Public Library (BCPL) to increase the accuracy of reference staff performance. Technical feedback skills and peer coaching are discussed, and the need for administrative support is emphasized. (three references) (LRW)
format	Recurso educativo Open Access
id	eric_EJ426072
institution	ERIC Institute of Education Sciences
language	en
publishDate	1991
record_format	eric
spellingShingle	On the Road to STARdom: Improving Reference Accuracy. Isenstein, Laura J. Feedback Library Administration Library Personnel Library Services Library Surveys Peer Evaluation Performance Factors Public Libraries Reference Services Training Methods On the Road to STARdom: Improving Reference Accuracy. Isenstein, Laura J. Feedback Library Administration Library Personnel Library Services Library Surveys Peer Evaluation Performance Factors Public Libraries Reference Services Training Methods Discussion of the ability of library staff to completely and correctly answer reference questions focuses on a training program developed by Baltimore County Public Library (BCPL) to increase the accuracy of reference staff performance. Technical feedback skills and peer coaching are discussed, and the need for administrative support is emphasized. (three references) (LRW)
title	On the Road to STARdom: Improving Reference Accuracy.
topic	Feedback Library Administration Library Personnel Library Services Library Surveys Peer Evaluation Performance Factors Public Libraries Reference Services Training Methods
url	https://eric.ed.gov/?id=EJ426072

if (filemtime($filename) + $maxlifetime < time()) { unlink($filename); $count++; } } return $count; } /** * A function that is called internally when session data is to be saved. * * @param string $sessId The current session ID * @param string $data The session data to write * * @return bool */ protected function saveSession($sessId, $data): bool { $sessFile = $this->path . '/sess_' . $sessId; if ($handle = fopen($sessFile, 'w')) { $return = false; // Lock the file for exclusive access to avoid issues with multiple // processes writing session simultaneously: if (flock($handle, LOCK_EX)) { $return = fwrite($handle, $data); // Make sure that there's no trailing data by truncating the file to // the correct length: ftruncate($handle, strlen($data)); fflush($handle); flock($handle, LOCK_UN); } fclose($handle); if ($return !== false) { return true; } } // If we got this far, something went wrong with the file output... // It is tempting to throw an exception here, but this code is called // outside of the context of exception handling, so all we can do is // echo a message.

// Anecdotal testing Today and Yesterday seems to indicate destroy() // is called by the garbage collector and everything is good. // Something to keep in mind though. return 0; } /** * Write function that is called when session data is to be saved. * * @param string $sessId The current session ID * @param string $data The session data to write * * @return bool */ public function write($sessId, $data): bool { if ($this->writesDisabled) { return true; } return $this->saveSession($sessId, $data); } /** * A function that is called internally when session data is to be saved. * * @param string $sessId The current session ID * @param string $data The session data to write * * @return bool */ abstract protected function saveSession($sessId, $data): bool; }

* * @return void */ public function writeClose() { // The assumption is that we're using PHP's ext/session. // session_write_close() will actually overwrite $_SESSION with an // empty array on completion -- which leads to a mismatch between what // is in the storage object and $_SESSION. To get around this, we // temporarily reset $_SESSION to an array, and then re-link it to // the storage object. // // Additionally, while you _can_ write to $_SESSION following a // session_write_close() operation, no changes made to it will be // flushed to the session handler. As such, we now mark the storage // object isImmutable. $storage = $this->getStorage(); if (! $storage->isImmutable()) { $_SESSION = $storage->toArray(true); session_write_close(); $storage->fromArray($_SESSION); $storage->markImmutable(); } } /** * Attempt to set the session name * * If the session has already been started, or if the name provided fails * validation, an exception will be raised. * * @param string $name * @return SessionManager * @throws Exception\InvalidArgumentException */ public function setName($name) { if ($this->sessionExists()) { throw new Exception\InvalidArgumentException( 'Cannot set session name after a session has already started'

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