Improving Business Services through the Use of Focus Groups.
Fuente:
ERIC Institute of Education Sciences
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| Format: | Recurso educativo Open Access |
| Langue: | en |
| Publié: |
1991
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| _version_ | 1867180993786413057 |
|---|---|
| author | Baker, Sharon L. |
| author_facet | Baker, Sharon L. Baker, Sharon L. |
| collection | Education Resources Information Center |
| contents | Improving Business Services through the Use of Focus Groups. Baker, Sharon L. Business Interviews Library Services Public Libraries Research Methodology Time Management Use Studies User Needs (Information) User Satisfaction (Information) Describes the use of focus group interviews by the Iowa City Public Library to determine how the libraries' business services were being used and how they could be improved. Analysis of group suggestions highlights lack of knowledge about library services, differing degrees of perceived ease of use and motivation, and time constraints. (22 references) (LRW) |
| format | Recurso educativo Open Access |
| id | eric_EJ426079 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 1991 |
| record_format | eric |
| spellingShingle | Improving Business Services through the Use of Focus Groups. Baker, Sharon L. Business Interviews Library Services Public Libraries Research Methodology Time Management Use Studies User Needs (Information) User Satisfaction (Information) Improving Business Services through the Use of Focus Groups. Baker, Sharon L. Business Interviews Library Services Public Libraries Research Methodology Time Management Use Studies User Needs (Information) User Satisfaction (Information) Describes the use of focus group interviews by the Iowa City Public Library to determine how the libraries' business services were being used and how they could be improved. Analysis of group suggestions highlights lack of knowledge about library services, differing degrees of perceived ease of use and motivation, and time constraints. (22 references) (LRW) |
| title | Improving Business Services through the Use of Focus Groups. |
| topic | Business Interviews Library Services Public Libraries Research Methodology Time Management Use Studies User Needs (Information) User Satisfaction (Information) |
| url | https://eric.ed.gov/?id=EJ426079 |