Improving Business Services through the Use of Focus Groups.

Fuente: ERIC Institute of Education Sciences
Salvato in:
Dettagli Bibliografici
Autore principale: Baker, Sharon L.
Natura: Recurso educativo Open Access
Lingua:en
Pubblicazione: 1991
Soggetti:
Accesso online:
Tags: Aggiungi Tag
Nessun Tag, puoi essere il primo ad aggiungerne!!
_version_ 1867180993786413057
author Baker, Sharon L.
author_facet Baker, Sharon L.
Baker, Sharon L.
collection Education Resources Information Center
contents Improving Business Services through the Use of Focus Groups. Baker, Sharon L. Business Interviews Library Services Public Libraries Research Methodology Time Management Use Studies User Needs (Information) User Satisfaction (Information) Describes the use of focus group interviews by the Iowa City Public Library to determine how the libraries' business services were being used and how they could be improved. Analysis of group suggestions highlights lack of knowledge about library services, differing degrees of perceived ease of use and motivation, and time constraints. (22 references) (LRW)
format Recurso educativo Open Access
id eric_EJ426079
institution ERIC Institute of Education Sciences
language en
publishDate 1991
record_format eric
spellingShingle Improving Business Services through the Use of Focus Groups.
Baker, Sharon L.
Business
Interviews
Library Services
Public Libraries
Research Methodology
Time Management
Use Studies
User Needs (Information)
User Satisfaction (Information)
Improving Business Services through the Use of Focus Groups. Baker, Sharon L. Business Interviews Library Services Public Libraries Research Methodology Time Management Use Studies User Needs (Information) User Satisfaction (Information) Describes the use of focus group interviews by the Iowa City Public Library to determine how the libraries' business services were being used and how they could be improved. Analysis of group suggestions highlights lack of knowledge about library services, differing degrees of perceived ease of use and motivation, and time constraints. (22 references) (LRW)
title Improving Business Services through the Use of Focus Groups.
topic Business
Interviews
Library Services
Public Libraries
Research Methodology
Time Management
Use Studies
User Needs (Information)
User Satisfaction (Information)
url https://eric.ed.gov/?id=EJ426079