Improving Business Services through the Use of Focus Groups.
Fuente:
ERIC Institute of Education Sciences
Guardado en:
| Autor principal: | Baker, Sharon L. |
|---|---|
| Formato: | Recurso educativo Open Access |
| Lenguaje: | en |
| Publicado: |
1991
|
| Materias: | |
| Acceso en línea: | |
| Etiquetas: |
Agregar Etiqueta
Sin Etiquetas, Sea el primero en etiquetar este registro!
|
Ejemplares similares
Patron Use of and Satisfaction with Services of the Ferndale Public Library, 1997-1998: A Survey. Final Report.
Publicado: (1998)
Publicado: (1998)
Perception and Use of Libraries: A View from the Connecticut Public.
Publicado: (1990)
Publicado: (1990)
Studying the Value of Library and Information Services: A Taxonomy of Users Assessments.
por: Kantor, Paul B., et al.
Publicado: (1995)
por: Kantor, Paul B., et al.
Publicado: (1995)
Applying GRA and QFD to Improve Library Service Quality
por: Chen, Yen-Ting, et al.
Publicado: (2011)
por: Chen, Yen-Ting, et al.
Publicado: (2011)
From the Other Side of the Reference Desk: A Focus Group Study.
por: Massey-Burzio, Virginia
Publicado: (1998)
por: Massey-Burzio, Virginia
Publicado: (1998)
"It's Like a Lot of Things in America": Linguistic Minority Parents' Use of Libraries.
por: Constantino, Rebecca
Publicado: (1994)
por: Constantino, Rebecca
Publicado: (1994)
Library Awareness Survey.
por: Rice, James
Publicado: (1992)
por: Rice, James
Publicado: (1992)
The Accuracy of Reference Service: Variables for Research and Implementation.
por: Crews, Kenneth D.
Publicado: (1988)
por: Crews, Kenneth D.
Publicado: (1988)
Aspects of Nonfiction Book Use: A Study of Public Library Patrons.
por: Prabha, Chandra, et al.
Publicado: (1988)
por: Prabha, Chandra, et al.
Publicado: (1988)
The Focus Group Interview: A Method for Assessing Users' Evaluation of Library Service.
por: Widdows, Richard, et al.
Publicado: (1991)
por: Widdows, Richard, et al.
Publicado: (1991)
After the User Survey, What Then? Issues and Innovations in Transforming Libraries, No. 4. SPEC Kit 226.
por: DeCandido, GraceAnne A.
Publicado: (1997)
por: DeCandido, GraceAnne A.
Publicado: (1997)
Online Searching: What Measure Satisfaction?
por: Sandore, Beth
Publicado: (1990)
por: Sandore, Beth
Publicado: (1990)
Edmonton Public Library, 1989 User Survey.
por: Gajerski, B.
Publicado: (1989)
por: Gajerski, B.
Publicado: (1989)
Online Catalog Use: Results of Surveys and Focus Group Interviews in Several Libraries. Volume II of Three Volumes. Final Report.
por: Markey, Karen
Publicado: (1983)
por: Markey, Karen
Publicado: (1983)
After-Hours Access to the Cleveland Clinic Foundation Library Services Department: An Examination of Services.
por: Bouria, Deanne Daniels
Publicado: (1994)
por: Bouria, Deanne Daniels
Publicado: (1994)
Public Library Use in Pennsylvania: Identifying Uses, Benefits, and Impacts. Final Report.
por: McClure, Charles R., et al.
Publicado: (1998)
por: McClure, Charles R., et al.
Publicado: (1998)
The Reference Interview: An Anecdotal Episode
por: Hanson, Michael
Publicado: (2004)
por: Hanson, Michael
Publicado: (2004)
A Children's Materials Availability Study at the Bellevue Public Library.
por: Boos, Jo Ellen
Publicado: (1996)
por: Boos, Jo Ellen
Publicado: (1996)
McDonald and Company Securities Library User Survey, 1996.
por: Wolfgram, Derek E.
Publicado: (1996)
por: Wolfgram, Derek E.
Publicado: (1996)
Comparative Assessment of Patrons' Uses and Evaluations across Public Libraries within a System: A Replication.
por: D'Elia, George, et al.
Publicado: (1987)
por: D'Elia, George, et al.
Publicado: (1987)
Outreach Services for Older Adults at the Wadsworth Public Library.
por: Black, Barbara A.
Publicado: (1998)
por: Black, Barbara A.
Publicado: (1998)
Overload, Browsers, and Selections.
por: Baker, Sharon L.
Publicado: (1986)
por: Baker, Sharon L.
Publicado: (1986)
Tiered Reference Services: A Survey.
por: Coleman, Vicki, et al.
Publicado: (1997)
por: Coleman, Vicki, et al.
Publicado: (1997)
Information Literacy in the Workplace: A Qualitative Exploratory Study
por: Crawford, John, et al.
Publicado: (2009)
por: Crawford, John, et al.
Publicado: (2009)
Linking a Medical User Survey to Management for Library Effectiveness: I, The User Survey.
por: Brember, V. L., et al.
Publicado: (1985)
por: Brember, V. L., et al.
Publicado: (1985)
The Educational Role and Services of Public Libraries in Indiana.
por: Fitzgibbons, Shirley, et al.
Publicado: (1988)
por: Fitzgibbons, Shirley, et al.
Publicado: (1988)
Using Public Library Reference Collections and Staff.
por: Childers, Thomas A.
Publicado: (1997)
por: Childers, Thomas A.
Publicado: (1997)
Report of an Adult Patron Survey in a Sample of Illinois Public Libraries in Spring 1983 and Subject Index to Illinois Library Statistical Report, Nos. 1-12.
por: Goldhor, Herbert, et al.
Publicado: (1983)
por: Goldhor, Herbert, et al.
Publicado: (1983)
Machine Assisted Reference Service in a Public Library: A One Month Test Period
por: Raedeke, Amy
Publicado: (1978)
por: Raedeke, Amy
Publicado: (1978)
Library Service to Residents of Public Housing Developments: A Study and Commentary.
por: Spiller, Deborah J., et al.
Publicado: (1989)
por: Spiller, Deborah J., et al.
Publicado: (1989)
Library Use in the Science and Technology Libraries, Spring Semester, 1983. RB-83-2.
por: Curran, Linda T., et al.
Publicado: (1983)
por: Curran, Linda T., et al.
Publicado: (1983)
The Use of OCLC Terminals in the Public Service Areas of Eight Ohio Libraries.
por: Lariccia, Louise
Publicado: (1976)
por: Lariccia, Louise
Publicado: (1976)
Impacts of an Information Commons on an Academic Library's Service Points
por: Gohlke, Mary Jo, et al.
Publicado: (2003)
por: Gohlke, Mary Jo, et al.
Publicado: (2003)
Studying the Value of Library and Information Services. Part II: Methodology and Taxonomy.
por: Kantor, Paul B., et al.
Publicado: (1997)
por: Kantor, Paul B., et al.
Publicado: (1997)
A Regional Investigation of Citizens' Information Needs in New England. Project Report.
por: Chen, Ching-chih, et al.
Publicado: (1981)
por: Chen, Ching-chih, et al.
Publicado: (1981)
Colorado Public Libraries & the "Digital Divide," 2002.
por: Moe, Tammi, et al.
Publicado: (2002)
por: Moe, Tammi, et al.
Publicado: (2002)
Reading, the Library, and the Elderly: A Singapore Case Study
por: Luyt, Brendan, et al.
Publicado: (2011)
por: Luyt, Brendan, et al.
Publicado: (2011)
Quality in Information Services: Do Users and Librarians Differ in Their Expectations?
por: Edwards, Susan, et al.
Publicado: (1995)
por: Edwards, Susan, et al.
Publicado: (1995)
Students' Perceptions of the Library Service at the University of Sussex: Practical Quantitative and Qualitative Research in an Academic Library.
por: Jacobs, N. A.
Publicado: (1996)
por: Jacobs, N. A.
Publicado: (1996)
Public Library Services for Latino Young Adults.
por: Sanchez, Saadia, et al.
Publicado: (1989)
por: Sanchez, Saadia, et al.
Publicado: (1989)
Ejemplares similares
-
Patron Use of and Satisfaction with Services of the Ferndale Public Library, 1997-1998: A Survey. Final Report.
Publicado: (1998) -
Perception and Use of Libraries: A View from the Connecticut Public.
Publicado: (1990) -
Studying the Value of Library and Information Services: A Taxonomy of Users Assessments.
por: Kantor, Paul B., et al.
Publicado: (1995) -
Applying GRA and QFD to Improve Library Service Quality
por: Chen, Yen-Ting, et al.
Publicado: (2011) -
From the Other Side of the Reference Desk: A Focus Group Study.
por: Massey-Burzio, Virginia
Publicado: (1998)